Resident Experience & Community Coordinator

The Galman Group; Newark (DE); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Long-Term Disability Insurance

Life Insurance

401(k) Matching

Tuition Assistance

Referral Bonus $2k

Paid Holidays

Rent Discount 20%

Company Events

Job summary

The Galman Group in Newark, DE is seeking an Assistant Community Manager to support the Community Manager in property administration, leasing, maintenance and operations. The role focuses on maximizing occupancy and property value while ensuring strong resident service.

Ideal candidates bring customer service and sales skills, plus organizational abilities. A High School Diploma or equivalent is required; CAM is preferred but not required.

Qualifications

• Prior Property Management Experience Preferred
• Certified Apartment Manager (CAM) Preferred but Not Required
• Strong Customer Service and Sales Skills
• Must be able to work in a fast-paced and customer service-oriented environment
• Performs duties under pressure and meets deadlines in a timely manner
• Understanding of computer systems, web applications and software
• Works as part of a team
• High degree of flexibility with the ability to work independently
• Excellent organizational, presentation, interpersonal, written and oral communication skills
• Proven ability to engage quickly with individuals in an outgoing, friendly manner, and build and maintain relationships with business leaders

Responsibilities

• Contribute to property administration and leasing efforts under Community Manager supervision.
• Prepare and monitor monthly variance reports and provide financial reporting information.
• Assist in developing and monitoring operating budgets to meet financial targets.
• Assist in planning resident functions and coordinating events as directed by Community Manager.
• Maintain resident contact and emergency information and handle inquiries from residents.
• Update and manage accounts receivable reports and monitor past due balances weekly.

Skills

Customer Service

Sales Skills

Team Player

Organizational Skills

Communication Skills

Education

High School Diploma or Equivalent

Job description

The Galman Group in Newark, DE is seeking an Assistant Community Manager to support the Community Manager in property administration, leasing, maintenance and operations. The role focuses on maximizing occupancy and property value while ensuring strong resident service.

Ideal candidates bring customer service and sales skills, plus organizational abilities. A High School Diploma or equivalent is required; CAM is preferred but not required.