Resident Experience Architect — Engagement & Programs

ccmcnet; Garland (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Comprehensive benefits package

Flexible Spending Accounts

Paid time off

Training and educational assistance

Employee Assistance Program

Job summary

CCMC seeks a Manager, Resident Experience to enhance the resident experience through communication and community services. The position involves implementing strategies, developing partnerships, and fostering resident engagement. Candidates should have a Bachelor's degree and at least 3 years of relevant experience.

Highlights of the role include overseeing community interactions, managing team training, and contributing to a positive resident-centric environment, all while being supported by a comprehensive benefits package, including medical and retirement plans.

Qualifications

• 3+ years of experience in community programming.
• 3+ years of experience with community facilities/amenities.
• Exceptional verbal and written communication skills.

Responsibilities

• Support and implement elements of CCMC's Resident Experience strategy.
• Develop strategies for improving resident relationships.
• Manage recruiting and training for onsite team members.

Skills

Communications leadership

Community engagement

Creative content creation

Project management

Customer service

Education

Bachelor’s degree in recreation, hospitality, public relations, journalism, or related field

Job description

CCMC seeks a Manager, Resident Experience to enhance the resident experience through communication and community services. The position involves implementing strategies, developing partnerships, and fostering resident engagement. Candidates should have a Bachelor's degree and at least 3 years of relevant experience.

Highlights of the role include overseeing community interactions, managing team training, and contributing to a positive resident-centric environment, all while being supported by a comprehensive benefits package, including medical and retirement plans.