Resident Experience Architect — Engagement & Programs

ccmcnet; Plano (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Comprehensive benefits package

Flexible Spending Accounts

Company-matching 401k contributions

Paid parental leave

Job summary

CCMC, based in Plano, TX, is seeking a Manager for Resident Experience to enhance community engagement and communications. The role involves implementing strategic initiatives to improve resident satisfaction, alongside managing administrative projects and developing team dynamics.

Ideal candidates will have a Bachelor’s degree in a relevant field and a minimum of 3 years of experience in community programming and communications. CCMC offers a comprehensive benefits package and a supportive team environment.

Qualifications

• 3+ years of experience in community programming.
• 3+ years of experience with community facilities/amenities.
• 3+ years of experience in communications including newsletter publication, website administration, social media.

Responsibilities

• Support and implement elements of CCMC's Resident Experience strategy.
• Develop strategies for improving resident relationships and community satisfaction.
• Assist with recruiting and training onsite team members.

Skills

Community engagement

Communications skills

Customer service

Leadership

Project management

Education

Bachelor’s degree in recreation, hospitality, public relations, journalism, or related field

Job description

CCMC, based in Plano, TX, is seeking a Manager for Resident Experience to enhance community engagement and communications. The role involves implementing strategic initiatives to improve resident satisfaction, alongside managing administrative projects and developing team dynamics.

Ideal candidates will have a Bachelor’s degree in a relevant field and a minimum of 3 years of experience in community programming and communications. CCMC offers a comprehensive benefits package and a supportive team environment.