Resident Engineer - Networking

Piper Companies; United States; On-site; USD 145,000 - 150,000; Full time

Benefits offered by this job

Comprehensive Benefits

Job summary

A top technology solutions provider is seeking a skilled Resident Engineer to provide operational support for Juniper routing and security products in the United States. The role requires a minimum of 6 years of experience in IP networks and hands-on knowledge of Juniper's MX and ACX platforms. Strong customer communication skills, proficiency with JUNOS CLI, and relevant technical certifications are essential. The position offers competitive compensation of $145,000 - $150,000 along with comprehensive benefits.

Qualifications

• Minimum 6 years of experience in design, implementation, and operations of large-scale IP networks.
• Hands-on experience with Juniper MX and ACX platforms.
• Strong knowledge of MPLS/RSVP, Segment Routing, and EVPN/MPLS.

Responsibilities

• Provide operational support for Juniper routing and security products.
• Troubleshoot network and equipment issues.
• Train customer personnel on product configuration and operation.

Skills

Juniper hardware experience

Network troubleshooting

Customer-facing communication

Proficiency with JUNOS CLI

Python scripting

Education

Technical certifications (JNCIS, JNCIP, JNCIE, CCNP, CCIE)

Job description

Responsibilities of the Resident Engineer include:

• Provide operational support for Juniper routing and security products within the customer’s infrastructure.
• Troubleshoot network and equipment issues, manage JTAC cases, and track them through resolution.
• Train customer personnel on configuration and operation of Juniper products.
• Audit and evaluate network configurations, alarms, and logs to proactively identify issues.
• Facilitate weekly operations calls and provide updates on network health and open cases.
• Collaborate with other Resident Engineers to develop best practices and minimize upgrade risks.
• Test and validate software patches, hardware, and new features in lab and production environments.
• Support network inventory tracking and documentation of operational procedures.
• Assist in the design, planning, and deployment of Juniper MX and ACX networking and security solutions.

Qualifications for the Resident Engineer include:

• Minimum 6 years of experience in design, implementation, and operations of large-scale IP networks.
• Hands‑on experience with Juniper hardware, particularly MX and ACX platforms.
• Proficiency with JUNOS CLI and core routing protocols (BGP, OSPF, IS‑IS).
• Strong knowledge of MPLS/RSVP, Segment Routing, VPLS, Martini L2circuit, EVPN/MPLS, and L3VPN.
• Experience with network design and deployment in service provider environments.
• Excellent customer‑facing communication and presentation skills.
• Technical certifications such as JNCIS, JNCIP, JNCIE, CCNP, or CCIE are strongly preferred.
• Proficiency in Python or other scripting languages is a plus.

Compensation for the Resident Engineer includes:

• Compensation: $145,000 - $150,000
• Comprehensive Benefits

This job opens for applications on 1/16/2026. Applications for this job will be accepted for at least 30 days from the posting date.

Keywords:

Juniper Networks, Resident Engineer, JUNOS CLI, MX Series, ACX Series, BGP, OSPF, IS-IS, MPLS, Segment Routing, EVPN, L3VPN, Network Design, Network Operations, JTAC, Python, Network Troubleshooting, Service Provider, Technical Support, JNCIS, JNCIP, JNCIE, CCNP, CCIE