Resident Engineer: Automotive Systems & Customer Interface

Chongqing Smart Eye Technology Co., Ltd; Detroit (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

Smart Eye is seeking a Resident Engineer to support automotive projects as part of the development team in Detroit. You will be the primary Smart Eye representative at the customer site, coordinating with customers, manufacturing sites, and global engineering teams to resolve issues and drive change processes.

You will investigate system and vehicle-level problems, perform root-cause analysis, and validate fixes through bench, simulator, and vehicle testing.

Qualifications

• Bachelor’s degree in Engineering or related technical field.
• 4+ years of experience in automotive, embedded systems, or a similar technical role.
• Strong problem-solving skills with hands-on debugging experience.
• Excellent communication skills with the ability to interface with customers and internal teams.
• Proficiency with standard tools (e.g., Excel, Teams, issue tracking systems).
• Work onsite in Detroit.

Responsibilities

• Act as the primary technical representative of Smart Eye at the customer site.
• Build and maintain strong customer relationships through proactive communication and issue resolution.
• Lead or support customer meetings, providing clear technical updates and status.
• Investigate, troubleshoot, and resolve system and vehicle-level issues.
• Perform root cause analysis and validate fixes through bench, simulator, and vehicle testing.
• Manage and track customer-reported issues and internal tickets to closure.
• Support vehicle-specific configurations and data collection activities.
• Collaborate with the Lead Design Release Engineer to define, refine, and validate requirements.
• Ensure subsystem compliance through testing and validation activities.
• Initiate and support change requests (CRs) and engineering change processes.
• Coordinate development and execution of customer-specific test plans.
• Support software release activities, including reflashing and validation on vehicles.
• Coordinate access to test vehicles and ensure efficient use of test resources.
• Communicate program timing, risks, and dependencies to internal teams.
• Support system integration milestones and readiness activities.
• Work closely with global engineering teams, manufacturing, and program management.
• Provide feedback from field experience to improve product performance and robustness.

Job description

Smart Eye is seeking a Resident Engineer to support automotive projects as part of the development team in Detroit. You will be the primary Smart Eye representative at the customer site, coordinating with customers, manufacturing sites, and global engineering teams to resolve issues and drive change processes.

You will investigate system and vehicle-level problems, perform root-cause analysis, and validate fixes through bench, simulator, and vehicle testing.