Resident Engineer

BayOne Solutions; Houston (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

BayOne Solutions in Houston is seeking an experienced Network Operations Resident Engineer to deliver hands-on technical support and operational expertise for a large-scale enterprise network. The role focuses on maintaining network availability, performance, and service quality in a demanding environment.

The ideal candidate has 5+ years in enterprise networks, strong switching/routing skills, and experience with OSPF/BGP, Juniper EX/QFX, Mist solutions, and AI-driven analytics.

Qualifications

• 5+ years of experience supporting large-scale enterprise networks.
• Strong hands-on experience with enterprise switching and routing.
• Experience with OSPF and BGP.
• Experience with Mist Wireless/Wired Assurance and Marvis AI.
• Experience supporting large-scale campus network deployments.

Responsibilities

• Provide day-to-day operational support for enterprise network infrastructure.
• Monitor network health, performance, availability, and capacity.
• Troubleshoot and resolve complex network incidents and service issues.
• Perform root-cause analysis and develop corrective/preventive actions.
• Support network upgrades, migrations, expansions, and infrastructure refresh initiatives.
• Collaborate with network engineering, infrastructure, security, and technical support teams.
• Serve as a technical point of contact for network-related activities.

Skills

Enterprise networking

Switching & routing

Layer 2 & Layer 3

OSPF & BGP

Juniper EX/QFX

Wireless technology

Customer-facing communication

Documentation & runbooks

Tools

Mist Wireless Assurance

Mist Wired Assurance

Marvis AI

Juniper platforms

Job description

Work Authorization: Must be legally authorized to work in the United States

Job Overview

• We are seeking an experienced Network Operations Resident Engineer to provide hands-on technical support and operational expertise for a large-scale enterprise network environment.
• The engineer will be responsible for maintaining network availability and performance, troubleshooting complex issues, supporting network upgrades and migrations, and helping drive continuous improvements across the networking infrastructure.
• This role requires strong experience with enterprise networks, switching, routing, wireless technologies, network operations, and customer-facing technical support.

Key Responsibilities

• Provide day-to-day operational support for enterprise network infrastructure.
• Monitor network health, performance, availability, and capacity.
• Troubleshoot and resolve complex network incidents and service issues.
• Perform root-cause analysis and develop corrective and preventive actions.
• Support network upgrades, migrations, expansions, and infrastructure refresh initiatives.
• Assist with hardware replacement, software upgrades, and network lifecycle activities.
• Develop implementation, testing, validation, and rollback plans.
• Maintain network documentation, configuration standards, procedures, and operational runbooks.
• Collaborate with network engineering, infrastructure, security, and technical support teams.
• Serve as a technical point of contact for network-related operational activities.
• Support incident, problem, and change management processes.
• Identify opportunities to improve network reliability, performance, scalability, and operational efficiency.
• Provide technical guidance, knowledge transfer, and mentoring to internal and customer teams.
• Participate in operational reviews, technical meetings, and major incident activities.
• Support network modernization and technology transformation initiatives.

Technical Requirements

• 5+ years of experience supporting large-scale enterprise network environments.
• Strong hands-on experience with enterprise switching and routing.
• Experience with Juniper EX Series and QFX Series switching platforms.
• Strong understanding of Layer 2 and Layer 3 networking concepts.
• Experience with OSPF and BGP.
• Experience supporting large-scale campus network deployments and operations.
• Experience with Mist Wireless Assurance, Mist Wired Assurance, and Marvis AI.
• Experience supporting large-scale wireless deployments and migration initiatives.
• Strong troubleshooting, fault isolation, and root-cause analysis skills.
• Experience supporting network migrations, upgrades, modernization, and infrastructure refresh projects.
• Experience working with technical support and engineering organizations.
• Strong customer-facing communication and relationship management skills.
• Ability to work independently and serve as a trusted technical resource.
• Excellent documentation, presentation, and knowledge-transfer skills.
• Experience supporting production network environments in large enterprise organizations.
• Must be legally authorized to work in the United States.

Preferred Qualifications

• Experience with EVPN/VXLAN architectures.
• Experience with large-scale network migrations and modernization.
• Experience with AI-driven network operations and analytics.
• Experience with network monitoring and performance optimization.
• Experience with network automation and operational improvement initiatives.
• Experience supporting highly available enterprise network infrastructure.