Resident Engagement Lead - Activities & Volunteer Programs

Sunrise Senior Living; Sunnyvale (CA); On-site; USD 26,000 - 43,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Retirement plan

PTO & holidays

Disability coverage

MyFlexPay

Tuition reimbursement

Employee assistance program

Discount program

Job summary

Sunrise Senior Living is seeking an Activities & Volunteer Coordinator to lead resident engagement and volunteer services across neighborhoods, including memory care. You will supervise staff and volunteers, recruit and train new volunteers, and partner with Sales and Resident Care on move-ins to create meaningful experiences for residents and families.

The role emphasizes planning engaging programs, managing documentation and calendars, and ensuring safety and quality standards in a fast-paced

Qualifications

• 2+ years leadership/supervisory experience in senior living, hospitality, recreation, or volunteer management.
• Proven ability to lead teams and manage multiple priorities.
• Strong organizational, communication, and event-planning skills.
• Experience with volunteer/engagement technology and reporting preferred.
• Sound judgment in a fast-paced environment.
• Passion for creating meaningful resident experiences.
• Valid driver's license, if required.

Responsibilities

• Plan, implement, and evaluate resident-centered engagement programs and events.
• Oversee activities, entertainment, and wellness programming across all neighborhoods, including memory care.
• Supervise team members, volunteers, and concierge staff.
• Recruit, onboard, train, and retain volunteers; build community partnerships.
• Track participation, satisfaction, and engagement metrics to improve programming.
• Manage engagement documentation, calendars, reporting, and technology platforms.
• Lead concierge operations, delivering exceptional experiences for residents, families, and visitors.
• Support budgeting, staffing, scheduling, and operational planning.
• Partner with Sales and Resident Care on move-ins and ongoing engagement.
• Ensure compliance with safety, regulatory, and Sunrise quality standards.

Skills

Leadership experience

Team leadership

Organizational skills

Communication skills

Event planning

Volunteer management

Multitasking

Job description

Sunrise Senior Living is seeking an Activities & Volunteer Coordinator to lead resident engagement and volunteer services across neighborhoods, including memory care. You will supervise staff and volunteers, recruit and train new volunteers, and partner with Sales and Resident Care on move-ins to create meaningful experiences for residents and families.

The role emphasizes planning engaging programs, managing documentation and calendars, and ensuring safety and quality standards in a fast-paced