Resident Empowerment & Services Specialist

Opportunity Home San Antonio; San Antonio (TX); On-site; USD 40,000 - 54,000; Full time

Job summary

Opportunity Home San Antonio seeks a Resident Service Specialist to perform case management and outreach for residents in public housing, housing choice vouchers, or tax credit units. The role focuses on promoting resident stability, health, and self-sufficiency while maintaining confidentiality and a non-judgmental approach.

You will work onsite with residents, build community connections, and coordinate services across education, health, and wellness resources to empower residents to advocate

Qualifications

• One year of college coursework required; additional two years may be considered in lieu of education.
• Two years of experience in case management, social services, or related field.

Responsibilities

• Be available onsite to residents at assigned location(s).
• Establish relationships with residents to serve as a resource for the property.
• Facilitate orientation, intake, and assessment for new families.
• Provide short-term and/or long-term case management.
• Document activities and outcomes in data tracking systems.

Skills

Case management

Communication

De-escalation techniques

Teamwork

Education

College coursework in social work or related field

Tools

Google GSuite

Microsoft Office 365

Gmail/Drive

Job description

Opportunity Home San Antonio seeks a Resident Service Specialist to perform case management and outreach for residents in public housing, housing choice vouchers, or tax credit units. The role focuses on promoting resident stability, health, and self-sufficiency while maintaining confidentiality and a non-judgmental approach.

You will work onsite with residents, build community connections, and coordinate services across education, health, and wellness resources to empower residents to advocate