Resident Director, Residence Life and Housing S...

Interview Exchange; Los Angeles (CA); On-site; USD 70,000 - 72,000; Full time

Job summary

Mount Saint Mary's University in Los Angeles seeks a Resident Director for Residence Life and Housing Services. This live-in role supports 600 on-campus residents, leads residential programming, and oversees 27 Community Assistants.

The position participates in 24/7 on-call rotations and reports to the Dean of Students within the Division of Student Affairs. The candidate will manage training, supervision, crisis response, and collaboration with campus partners while ensuring adherence to

Qualifications

• Bachelor's degree (B.A./B.S.) from an accredited college or university.
• Master's Degree in Student Affairs, Higher Education Administration, College Personnel, Counseling, Social Work or related field, preferred.
• Minimum two years of professional experience working in on-campus housing at a college or university, and/or student-facing position.
• Background check and eligibility to work in the United States.

Responsibilities

• Develop, implement, and evaluate residential programs according to MountLeads framework and institutional goals.
• Assist with recruitment, hiring, training and supervision of 27 residential student Community Assistants.
• Develop and execute annual staff training and ongoing training; lead CA staff meetings.
• Serve in a 24/7/365 on-call duty rotation and manage campus crises in collaboration with partners.

Skills

Team leadership

Crisis response

Student engagement

Counseling basics

Program development

Education

Bachelor's degree

Master's degree preferred

Tools

Microsoft 365

Canva

AI tools

Job description

Resident Director, Residence Life and Housing Services

The department of Residence Life and Housing Services (RLHS) at Mount Saint Mary's is part of the Dean of Students and Assistant Vice President for Student Affairs' portfolio within the Division of Student Affairs. RLHS provides training and supervision to student staff members, develops and executes residential programming in support of departmental and divisional goals to MSMU's population of 600 on-campus residents at MSMU's two Los Angeles campuses. This is a year round, live-in residence position that participates in the campuses' 24/7/365, on-call crisis response rotation. This position is not eligible for hybrid work.

Start Date: Immediately

Annual Salary Rate Range: $70,304.04 - $72,000.00

Monthly Salary Rate Range: $5,858.67- $6,000.00

Hiring salary can be above the posted pay range if candidate's qualifications are determined to be above the minimum requirements of the position description.

Duties and Responsibilities:

• Community Building and Programming
  • Develop, implement, and evaluate residential programs according to the MountLeads framework, as well as departmental, divisional and institutional goals
• Supervision
  • Assist with recruitment, hiring, training and supervision of 27 residential student Community Assistants.
  • The Resident Director will assist with the development and execution of annual residential student-staff training, as well as ongoing training throughout the academic year.
  • This position will attend and lead regularly scheduled CA staff meetings and one on one meetings with assigned CA staff.
• Duty and Emergency Response
  • Serve as part of a 24/7/365, on-call duty rotation, providing timely response and support for student crises and emergencies for approximately 462 on-campus housing residents. This includes managing incident response, student staff, collaborating with campus partners, and following up with affected parties.

Other Duties and Responsibilities:

• Administrative Responsibilities: Maintain knowledge of, and assist with, departmental administrativeand operational functions including housing application, assignment and room change processes fornew and returning students.
• Student Conduct: Communicate, interpret, execute, and uphold residence hall and Universitycommunity standards, within residence halls. Adjudicate reports of resident misconduct, includingimposing or recommending necessary sanctions/resolutions. Serve as a Conduct Officer for the Office of Student Conduct.
• Counseling: Counsel students on personal concerns, academic difficulties, roommate conflicts, andcommunity issues. Refer residents to appropriate campus services for specialized problem resolution.
• Serve as a campus security authority when informed of allegations regulated under the Clery Act.
• Perform other job-related duties as assigned.

Requirements:

Knowledge:

• Fundamental knowledge of theories which apply to working with college students, developing communities, as well as group dynamics, and organized behavior.
• Fundamental knowledge of team leadership, supervision techniques, and effective practices to support student performance and professional growth.
• Fundamental knowledge of motivational interviewing or other counseling techniques in order to resolve personal, interpersonal, and academic difficulties amongst on-campus residents.
• Fundamental knowledge of operational practices within college housing and residence life, including eligibility requirements, application and assignment processes, and facilities management.
• Fundamental knowledge of event planning and evaluation practices, including basic accounting principles for budget management.
• Fundamental knowledge of Microsoft 365 (Outlook, Word, Excel, PowerPoint, OneDrive), web-based visual design software (e.g. Canva), and artificial intelligence (AI) tools.

Abilities and Skills:

• Capacity to work in a 24-hour/7 day environment with the ability to quickly respond to, and manage situations for the entire residential campus in accordance with departmental procedures, campus policies, with minimal supervision.
• Ability to exercise excellent professional judgement in crisis or emergency situation.
• Ability to communicate professionally and accurately in both written and verbal form with a variety of stakeholders including, but not limited to, students, families, faculty, and other campus personnel to clearly convey simple and complex information.

Education:

• Bachelor's degree (B.A./B.S.) from an accredited college or university.
• Master's Degree in Student Affairs, Higher Education Administration, College Personnel, Counseling, Social Work or related field, preferred.

Experience:

• Minimum two years of professional experience working in on-campus housing at a college or university, and/or student-facing position.
• Demonstrated experience supervising or leading a team.

Applicants must be able to provide proof of eligibility to work in the United States. The University will not assist applicants with any visa matters.
A background check will be required.

Employees may disclose their COVID-19 vaccination status with MSMU's Human Resources on a voluntary basis. Some MSMU clinical healthcare partners may require proof of COVID-19 vaccination to work at their facilities. If required, your academic division will inform you.