Resident Dining Experience Associate

Elderwood; Town of Waverly (NY); On-site; USD 18,000 - 26,000; Full time

Job summary

Elderwood is seeking a Dining Service Associate to assist with food preparation, meal service, and kitchen sanitation, ensuring a positive resident experience. You will follow diet orders, participate in staff meetings, and maintain safe, compliant operations across shifts.

The role requires at least 16 years of age, ServSafe certification (or willingness to obtain), and prior customer service experience. HS diploma preferred; on-site employment in the facility.

Qualifications

• Minimum age 16 years.
• Employment Certificate/Permit required for applicable individuals.
• Prior customer service experience.
• ServSafe certification or willingness to obtain.
• Physical stamina necessary for constant activity.
• HS diploma or equivalent preferred.
• Prior food service/hospitality/restaurant experience desired.
• Must read/write/speak English at an intermediate or higher level.

Responsibilities

• Assist in preparation and delivery of meals to residents per policy and assignment.
• Adhere to diet orders and menu modifications during preparation and service.
• Perform all duties of designated position during shift per safety regulations.
• May serve meals according to seating chart and tray tickets.
• Assist in care and maintenance of kitchen and equipment.
• Participate in staff meetings and inservices.
• Communicate with residents/family regarding meal service quality.
• Use electronic timekeeping as directed.
• Arrive on time and work as scheduled.
• Follow dress code and wear name tag at all times.
• Follow policy on electronic devices, computers, tablets, etc.
• Support Elderwood’s Mission, Vision and Values.
• Abide by code of conduct, compliance and HIPAA policies.
• Perform other duties as assigned by supervisor.

Skills

Customer service experience

Physical stamina

English proficiency

ServSafe certification

Education

HS diploma or equivalent

Employment Certificate/Permit

Job description

Elderwood is seeking a Dining Service Associate to assist with food preparation, meal service, and kitchen sanitation, ensuring a positive resident experience. You will follow diet orders, participate in staff meetings, and maintain safe, compliant operations across shifts.

The role requires at least 16 years of age, ServSafe certification (or willingness to obtain), and prior customer service experience. HS diploma preferred; on-site employment in the facility.