Dining Services Associate

Elderwood; Town of Waverly (NY); On-site; USD 18,000 - 26,000; Full time

Job summary

Elderwood is seeking a Dining Service Associate to assist with food preparation, meal service, and kitchen sanitation, ensuring a positive resident experience. You will follow diet orders, participate in staff meetings, and maintain safe, compliant operations across shifts.

The role requires at least 16 years of age, ServSafe certification (or willingness to obtain), and prior customer service experience. HS diploma preferred; on-site employment in the facility.

Qualifications

• Minimum age 16 years.
• Employment Certificate/Permit required for applicable individuals.
• Prior customer service experience.
• ServSafe certification or willingness to obtain.
• Physical stamina necessary for constant activity.
• HS diploma or equivalent preferred.
• Prior food service/hospitality/restaurant experience desired.
• Must read/write/speak English at an intermediate or higher level.

Responsibilities

• Assist in preparation and delivery of meals to residents per policy and assignment.
• Adhere to diet orders and menu modifications during preparation and service.
• Perform all duties of designated position during shift per safety regulations.
• May serve meals according to seating chart and tray tickets.
• Assist in care and maintenance of kitchen and equipment.
• Participate in staff meetings and inservices.
• Communicate with residents/family regarding meal service quality.
• Use electronic timekeeping as directed.
• Arrive on time and work as scheduled.
• Follow dress code and wear name tag at all times.
• Follow policy on electronic devices, computers, tablets, etc.
• Support Elderwood’s Mission, Vision and Values.
• Abide by code of conduct, compliance and HIPAA policies.
• Perform other duties as assigned by supervisor.

Skills

Customer service experience

Physical stamina

English proficiency

ServSafe certification

Education

HS diploma or equivalent

Employment Certificate/Permit

Job description

Overview

Dining Service Associate (DSA) team members are responsible for ensuring the health and wellbeing of our residents by being responsible for food and beverage preparation, meal service, and kitchen/equipment sanitation. This individual also assists with providing a positive experience to the residents while following all applicable regulations.

Salary

Starting at $16.10 / hr

Responsibilities

• Assists in the preparation and delivery of meals to residents according to department policy and position assignment.
• Adheres to the resident’s diet order, texture/consistency modifications, and menu preferences during the preparation and service of food items and beverages.
• Performs all responsibilities of the designated position assignment during the scheduled shift in accordance with all safety regulations and standards of practice.
• May serve meals to residents in dining areas according to seating chart and instructions on resident tray tickets.
• Assists in care and maintenance of kitchen environment and equipment.
• Regularly contributes to, and actively participates in, facility and department staff meetings and inservices.
• May interact and communicate with residents/family members regarding meal service quality.
• Utilizes electronic timekeeping system as directed.
• Arrives to work on time, regularly, and works as scheduled.
• Recognizes and follows the dress code of the facility including wearing name tag at all times.
• Follows policy and procedure regarding all electronic devices, computers, tablets, etc.
• Supports and abides by Elderwood’s Mission, Vision, and Values.
• Abides by Elderwood’s businesses code of conduct, compliance and HIPAA policies.
• Performs other duties as assigned by supervisor, management staff or Administrator.

Qualifications

• Minimum of 16 years of age
• Employment Certificate/Permit required for applicable individuals
• Prior customer service experience
• ServSafe certification or willingness to obtain
• Physical stamina necessary for constant activity
• HS diploma or equivalent preferred
• Prior food service, hospitality, serving, or restaurant experience desired
• This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

EOE Statement

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.