Resident Coordinator, Bookkeeper

Bridge Property Management; Norcross (GA); On-site; USD 40,000 - 56,000; Full time

Job summary

Bridge Property Management seeks a Resident Service Coordinator to act as the ambassador for residents, handling office tasks, coordinating requests, and supporting accounting functions for the community.

The role emphasizes customer service, vendor management, and collaboration with the maintenance team to ensure a high standard of living for residents. Proficiency in Excel and Office is required.

Qualifications

• Excellent customer service skills.
• Ability to communicate effectively and develop relationships quickly.
• Leasing, sales and closing skills.
• Knowledge of accounting principles and property management accounting preferred.
• Competence in the use of standard office equipment including telephones, Internet, fax machine, and photocopier.
• Basic computer and data-entry skills.
• 6 months service industry experience (property management and accounting experience preferred).

Responsibilities

• Coordinate tenant requests and respond to them promptly.
• Work with maintenance team to resolve resident issues.
• Input information into computer systems accurately and timely.
• Arrange and plan events and classes; assist in resident functions.
• Create and maintain the monthly marketing calendar; send resident emails and communications.
• Manage and respond to online reviews; conduct follow-ups and walk-throughs as needed.
• Take and distribute weekly meeting notes; document essential information.
• Oversee purchase and maintenance of office supplies and hospitality items.
• Process vendor invoices for payment (Accounts Payable).
• Assist with bank reconciliations and financial statement preparation.
• Support accounts receivable and daily/monthly cash receipts and disbursements.

Skills

Customer service

Effective communication

Leasing/sales

Accounting knowledge

Office equipment & data-entry

Work Ethic

Service industry experience

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Excel

Microsoft Office

Job description

The Resident Service Coordinator position is the management office "Ambassador" to the tenants. Bridge Property Management's image is reflected in the attitude, appearance, and image portrayed by the Resident Service Coordinator. This position also serves as the primary Accounts Payable support for the community by processing invoices and assisting with property accounting functions. Essential Functions Office administrative functionsCoordinating tenant requestsWorking with maintenance team to resolve requestsInput information into computer systems accurately and timelyArrange and plan various events and classesAssist in planning resident functionsManage and respond to online reviewsConduct resident follow-ups and walk-throughs as neededCreate and maintain the monthly marketing calendarSend resident blast emails and community communicationsPurchase and maintain office supplies and hospitality itemsTake and distribute weekly meeting notes Financial And Accounting Functions

• Process vendor invoices for payment (Accounts Payable)
• Request vendor and utility statements as needed
• Complete journal entries, reclasses, and accruals
• Assist with bank reconciliations and financial statement preparation
• Support accounts receivable and daily/monthly cash receipts and disbursements
• Maintain accurate financial records
• Support accounting functions excluding payroll-related responsibilities Follow Bridge policies and procedures and comply with Fair Housing, state and federal lawsFollow all safety procedures and notify supervisor of safety hazardsSpecial projects and other responsibilities as assigned Qualifications Excellent customer service skillsAbility to communicate effectively and develop relationships quicklyLeasing, sales and closing skillsKnowledge of accounting principles and property management accounting preferredCompetence in the use of standard office equipment including telephones, Internet, fax machine, and photocopierBasic computer and data-entry skillsDemonstrate strong work ethics with the ability to adapt to changeUnderstand and carry out oral and written instructions Skills And Abilities High school graduate or equivalent (Bachelor's degree preferred)6 months service industry experience (property management and accounting experience preferred)Must be proficient in Excel and Microsoft OfficeRegular office work, however, occasional outside duties in all weather conditions JOB CODE: 1000744