Resident Concierge & Office Coordinator

Wingate-Living; Needham (MA); On-site; USD 22,000 - 30,000; Full time

Job summary

Wingate Living is seeking a receptionist to provide general office support and superior customer service at our Massachusetts facility. You will answer calls, direct inquiries, handle mail distribution, and assist with supplies, ensuring smooth front-desk operations.

Requirements include a high school diploma or GED, 6 months to 1 year of relevant experience, excellent communication and interpersonal skills, and the ability to work independently while using Microsoft Office and keyboarding

Qualifications

• High school diploma or equivalent (GED) required.
• 1 year of relevant experience preferred.
• Strong organizational skills.
• Excellent verbal and written communication and interpersonal skills.
• Ability to work independently and follow directions.
• Proficient in Microsoft Office and keyboarding skills.

Responsibilities

• Provide general office support and administrative tasks.
• Deliver excellent customer service and greet visitors.
• Answer and direct phone calls to appropriate associates.
• Distribute mail and requisition office supplies.

Skills

Verbal and written communication

Strong organizational skills

Interpersonal skills

Independent work

Education

High school diploma or GED

Tools

Microsoft Office

Keyboarding

Job description

Your Career. Your Calling. Our Commitment to Exceptional Care.

At Wingate Living, we're more than just senior living--we're builders of lifestyles, friendships, and communities you'll be proud to be part of. As a family-owned company with over 30 years of experience throughout Massachusetts and Rhode Island, we offer a unique blend of healthcare and hospitality through a full continuum of premier services.

Join us, and bring your passion, expertise, and heart to a team that truly values you.

Job Purpose: The receptionist is responsible for providing general office support with a variety of clerical activities including but not limited to customer service, answering and directing calls to appropriate associates, mail distribution and requisition of supplies.

Position Requirements:

• High school diploma or equivalent (GED) required.
• 6 months to 1 year of relevant experience and/or training preferred
• Strong organizational skills required.
• Excellent verbal and written communication skills. Must possess exceptional interpersonal skills.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Ability to work with Microsoft Office and other software programs. Demonstrated keyboarding skills required.

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