Resident Concierge & Guest Experience Specialist

Lifespacecareers; Tyler (TX); On-site; USD 17,523 - 24,094; Full time

Job summary

Lifespace Communities in Tyler, Texas, is seeking a friendly Concierge to join our Customer Service team. You will greet residents and guests with courtesy and assist with daily needs, from transportation to dining reservations.

With a 50-year heritage serving older adults, Lifespace offers a mission-driven environment where team members grow, make a difference, and deliver meaningful experiences.

Qualifications

• High school diploma or equivalent required.
• Hospitality or customer service experience preferred.

Responsibilities

• Acknowledge and greet all residents and guests with utmost courtesy and urgency.
• Be knowledgeable of local current attractions or events and offer recommendations and personal services.
• Assist residents and visitors into and out of their vehicles.
• Assist with loading and unloading vehicles; delivers packages, groceries to resident living areas.
• Assist in direction of deliveries for residents, and visitors to their destinations.
• Responsible for scheduling appointments and informing transportation team of any appointments made.
• Responsible for scheduling dining room reservations.

Skills

Customer service

Hospitality

Education

High school diploma or equivalent

Job description

Lifespace Communities in Tyler, Texas, is seeking a friendly Concierge to join our Customer Service team. You will greet residents and guests with courtesy and assist with daily needs, from transportation to dining reservations.

With a 50-year heritage serving older adults, Lifespace offers a mission-driven environment where team members grow, make a difference, and deliver meaningful experiences.