Resident Concierge & Front Desk Specialist

GOEBEL FIXTURE COMPANY; Abingdon (VA); On-site; USD 17,047 - 24,280; Part time

Job summary

GOEBEL FIXTURE COMPANY is seeking a Concierge to serve as the first point of contact for residents, families, visitors and vendors, providing essential administrative support within a welcoming environment.

This part-time position requires strong communication, organization, and professional conduct. You must pass background checks and meet regulatory health and training requirements, while contributing to operational excellence and the company’s mission.

Qualifications

• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.
• Professional demeanor and appearance, with the ability to maintain composure in a busy environment.
• Must pass required background checks and meet all regulatory health and training requirements.
• Ability to work cooperatively with residents, families, staff, and outside professionals.
• Commitment to core values: Integrity, Accountability, Efficiency, Customer Focus, and Workplace Culture.

Responsibilities

• Model integrity and professionalism in every interaction.
• Contribute to a rewarding and enjoyable workplace by greeting all residents, families, and visitors warmly and respectfully.
• Uphold commitments to staff and residents through timely completion of administrative tasks.
• Represent the community’s vision and culture in all communications and public interactions.
• Answer the main phone promptly and professionally; transfer calls or take messages accurately.
• Greet visitors, manage sign-in/out logs, and monitor security systems and fire panels as needed.
• Support move-in coordination for new residents.
• Maintain a clean, organized, and welcoming front desk and lobby area.
• Complete and route work orders as requested by staff, residents, or families.
• Provide marketing support as assigned, such as giving tours and participating in events.
• Assist residents with transportation scheduling.
• Perform supportive office functions including filing, typing, copying, and distributing mail.
• Communicate effectively with outside health care professionals.
• Observe and report any changes in resident condition .
• Support onboarding and training of new team members in the department.
• -Other duties as assigned – including supporting other department as needed.
• - Depending on experience and performance standing – may be assigned job lead duties and act as support for peers as needed and may rotate duties with other leads.

Skills

Organizational skills

Verbal communication

Written communication

Professional demeanor

Background checks

Regulatory training

Team collaboration

Job description

GOEBEL FIXTURE COMPANY is seeking a Concierge to serve as the first point of contact for residents, families, visitors and vendors, providing essential administrative support within a welcoming environment.

This part-time position requires strong communication, organization, and professional conduct. You must pass background checks and meet regulatory health and training requirements, while contributing to operational excellence and the company’s mission.