Resident Concierge & Front Desk Ambassador

Legend Senior Living®; Malvern (Chester County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Life insurance

Voluntary benefits

401(k) match

Paid time off

Holiday pay

Scholarship program

Annual raises

Job summary

Legend Senior Living in Malvern, PA is seeking a Concierge to join the administrative team at the front desk. You will greet residents and guests, provide local information, and relay messages to the appropriate department.

Tour coordination and parking/valet support are part of the role. The position emphasizes outstanding customer service, strong organizational skills, and prior experience in a similar role.

Qualifications

• Excellent customer service skills required.
• Strong organizational skills required.
• Previous experience in a similar role preferred.

Responsibilities

• Serves as frontline ambassador to residents and guests with high customer service.
• Receives concerns and directs to appropriate department for follow-up.
• Good knowledge of local community info and events for residents/guests.
• Coordinates resident parking and valet needs; assists with loading/unloading as needed.
• Conducts tours and ensures model rooms are ready for viewing.
• Keeps front desk and common areas clean and stocked.

Skills

Customer service

Organizational skills

Experience in similar role

Job description

Legend Senior Living in Malvern, PA is seeking a Concierge to join the administrative team at the front desk. You will greet residents and guests, provide local information, and relay messages to the appropriate department.

Tour coordination and parking/valet support are part of the role. The position emphasizes outstanding customer service, strong organizational skills, and prior experience in a similar role.