Resident Concierge & Community Liaison

Arbor Village; Kent (WA); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Health Insurance (for those eligible)

401k with company match

Payroll advances on earned wages

Perks at Work Discount Program

Generous Paid Time Off

Education Assistance

Longevity Bonuses

Flexible Pet Insurance

Job summary

Cascade Living Group, through Arbor Village, seeks a friendly Concierge to welcome residents and families and support multiple departments. You will greet visitors, relay messages, and help prepare tours, while building positive relationships with staff and residents.

The role emphasizes professionalism, reliable attendance, and an ownership mindset to manage multiple tasks, payroll processes, and file maintenance in a compassionate community setting.

Qualifications

• Previous experience working with seniors preferred.
• Effective communicator who connects with staff, residents and their families.
• Reliable transportation and dependable to show up on time.
• Ownership attitude and is able to prioritize and stay focused despite interruptions.
• Compassionate individuals who will represent our community in a positive and professional manner.
• Demonstrate good judgment, problem solving and decision-making skills.

Responsibilities

• Greet guests who come to the door and potentially work with sales to make sure everything is in order for an upcoming tour.
• Responsible for calls that come in and delivering messages.
• Demonstrate organizational skills around time management.
• Establish effective relationships with residents, family members and staff.
• Manage, maintain and process payroll.
• Assemble and maintain resident and employee files according to company standards and state regulations.
• Process accounts receivable and payable.
• Ensure that there are adequate brochures and move-in packets ready for tours and admissions.
• Promote the mission, values and beliefs of Cascade Living.

Skills

Senior care experience

Communication skills

Punctuality

Ownership mindset

Compassionate demeanor

Problem solving

Job description

Cascade Living Group, through Arbor Village, seeks a friendly Concierge to welcome residents and families and support multiple departments. You will greet visitors, relay messages, and help prepare tours, while building positive relationships with staff and residents.

The role emphasizes professionalism, reliable attendance, and an ownership mindset to manage multiple tasks, payroll processes, and file maintenance in a compassionate community setting.