Resident Community Navigator – Part-Time

CCHI; Northern, Highland Park (KY, IL); Hybrid; USD 25,000 - 30,000; Part time

Job summary

CCHI Commons seeks a part-time Community Connections Assistant to work on-site in Highland Park, IL, supporting residents in accessing programs, coordinating registrations, and navigating transportation and community resources.

Reporting to the Community Connections Manager, you will help residents engage in recreation, education, volunteering, and employment-related activities, while maintaining inclusive, person-centered support.

Qualifications

• Bachelor’s degree (or coursework) in Human Services, Social Work, Therapeutic Recreation, Psychology, Special Education, or a related field preferred.
• 1-2 years of experience working with adults with intellectual and developmental disabilities or other neurodiverse populations preferred.
• Excellent organizational and communication skills.
• Comfortable interacting with community organizations and building collaborative relationships.
• Proficiency with Microsoft Office, Google Workspace, spreadsheets, and online registration systems.
• Ability to work independently while collaborating effectively as part of a team.
• Compassionate, patient, flexible, and committed to promoting inclusion and independence.
• Familiarity with North Shore community resources is preferred.
• Reliable transportation.
• Passionate about CCHI’s Mission

Responsibilities

• Assist residents in identifying community programs and activities that align with their interests, goals, and support needs.
• Help residents complete registrations, applications, memberships, waivers, and other enrollment requirements.
• Coordinate with community organizations and program providers to ensure registrations are complete and residents are welcomed into programs.
• Follow up with providers to address questions, accommodations, transportation needs, or scheduling concerns.
• Support residents to encourage successful engagement and continued involvement.
• When appropriate, facilitate introductions to ease the transition into unfamiliar environments.
• Encourage independence by teaching residents how to navigate registrations, schedules, transportation options, and community resources whenever possible.

Skills

Organizational skills

Communication skills

Independent with teamwork

Flexibility

Reliable transportation

North Shore familiarity

Mission alignment

Education

Bachelor’s degree or coursework in Human Services, Social Work, Therapeutic Recreation, Psychology, Special Education, or related field

Tools

Microsoft Office

Google Workspace

Spreadsheets

Online registration systems

Job description

CCHI Commons seeks a part-time Community Connections Assistant to work on-site in Highland Park, IL, supporting residents in accessing programs, coordinating registrations, and navigating transportation and community resources.

Reporting to the Community Connections Manager, you will help residents engage in recreation, education, volunteering, and employment-related activities, while maintaining inclusive, person-centered support.