Resident-Centric Social Services Director

Harborview Health Systems; Tennessee; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

401(k) plan

DailyPay

Health insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Continuing Education Credits

Career advancement

Job summary

Harborview Health Systems is seeking a Social Services Director to lead the facility's social services department and ensure compliant, resident-centered care. You will oversee planning, evaluations, and collaboration with interdisciplinary teams to address residents’ social and emotional needs.

The role requires a Bachelor's in Social Work (BSW) or related field, at least 1 year of supervised social work experience in a skilled healthcare setting, and strong regulatory knowledge.

Qualifications

• Bachelor's degree in Social Work (BSW) or related human services field.
• Minimum of 1 year supervised social work experience in a skilled healthcare setting.
• Knowledge of federal and state long-term care regulations.
• Strong interpersonal, communication, and problem-solving skills.
• Resident-first mindset with dignity, empathy, and respect.
• Ability to manage sensitive situations with professionalism and compassion.
• Must meet licensure and certification requirements in the state of practice.

Responsibilities

• Assist in planning, organization, implementation, and evaluation of the facility's Social Services Department.
• Ensure social services are delivered in compliance with guidelines and Harborview's values and policies.
• Develop and monitor individualized care plans addressing social and emotional needs.
• Provide ongoing support to residents and families during admissions, transitions, and care conferences.
• Recommend equipment, services, or referrals for outpatient and home health support.
• Participate in policy development and improvements to strengthen care delivery.
• Organize and participate in in-service training for the social services team and staff.
• Stay up-to-date on regulatory changes and professional standards in long-term care social work.
• Advocate for residents and liaise among staff, families, and external agencies.
• Collaborate with interdisciplinary care teams for holistic, person-centered care.

Skills

Interpersonal skills

Communication

Problem-solving

Resident-centered care

Education

Bachelor's degree in Social Work (BSW) or related field

Job description

Harborview Health Systems is seeking a Social Services Director to lead the facility's social services department and ensure compliant, resident-centered care. You will oversee planning, evaluations, and collaboration with interdisciplinary teams to address residents’ social and emotional needs.

The role requires a Bachelor's in Social Work (BSW) or related field, at least 1 year of supervised social work experience in a skilled healthcare setting, and strong regulatory knowledge.