Resident Case Manager: Lead Teams & Care Coordination

UW-Madison Sandra Rosenbaum School of Social Work; Marion Township (MI); On-site; USD 52,000 - 57,000; Full time

Job summary

Rise Up in Madison, WI is seeking a Resident Case Manager (RCM) to lead a team of Direct Support Professionals serving individuals and families. You’ll coordinate medical and behavioral supports, complete assessments and plans, and ensure high-quality, compassionate care across assigned homes.

The role emphasizes training, mentorship, performance feedback, and maintaining agency standards while supporting staff through challenges. Salary range offered.

Qualifications

• Experience leading direct support teams in a care setting.
• Ability to train staff around care plans and documentation.
• Strong communication, coaching and mentoring skills.

Responsibilities

• Lead and develop the Direct Support Professionals team.
• Coordinate person-centered supports and life events for individuals.
• Conduct team meetings, provide feedback, and support professional growth.
• Monitor health, safety, finances, and quality of life for individuals.
• Ensure staffing and service coverage across homes.

Skills

Team leadership

Coaching

Mentoring

Employee development

Performance management

Job description

Rise Up in Madison, WI is seeking a Resident Case Manager (RCM) to lead a team of Direct Support Professionals serving individuals and families. You’ll coordinate medical and behavioral supports, complete assessments and plans, and ensure high-quality, compassionate care across assigned homes.

The role emphasizes training, mentorship, performance feedback, and maintaining agency standards while supporting staff through challenges. Salary range offered.