Resident Care Supervisor

Homestead Healthcare; Northville (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Opportunities for advancement

Medical, dental and vision insurance

Employee recognition events

Paid time off

Job summary

Homestead Healthcare in Northville is seeking a Resident Care Supervisor to act as a key contact for residents, families and staff, ensuring care goals are met. The role requires on-call availability, dementia care experience, and strong communication to coordinate care across shifts.

Responsibilities include supervising caregivers, maintaining records, scheduling, and assisting with resident needs while upholding quality and safety standards in a senior living facility.

Qualifications

• On-call availability and flexibility to cover all three shifts as needed.
• Experience in supervising care staff and coordinating resident care.
• Background in senior care, preferably with dementia residents.
• Strong written and verbal communication abilities.
• Good organizational and time-management capabilities.
• Proficiency with basic computer systems and documentation.

Responsibilities

• Maintain employee files and assist with staff scheduling.
• Review shift supervisor checklists and cover open shifts as needed.
• Respond to resident needs, assist with dressing, bathing and toileting.
• Oversee medication-related records, incidents, and corrective actions.
• Meet new residents to assess needs and coordinate care plans.
• Ensure proper completion of government forms and audits.

Skills

On-call ability

Care staff management

Senior care experience

Communication skills

Organizational skills

Time management

Computer skills

Job description

The Detroit Free Press has ranked Homestead as a TOP WORKPLACE, and we are hiring!

Homestead provides care in a Senior Living Facility in Northville and is hiring a Resident Care Supervisor who will act as a key point of contact for residents, business leaders, managers, and families to ensure that company goals and milestones are met.

The supervisor will lead the caregivers with a positive attitude and respond to all the needs of the residents. This is an on-call position. Must have good communication skills with all levels of staff and management. Previous experience caring for seniors and managing care staff is a requirement. This position will be helping our dementia residents. Love for seniors is a must!

Previous experience caring for seniors, managing care staff and able to be on-call as needed, are requirements.

This is a morning shift position 700-300

Full time

Duties include but not limited to

• Maintain employee files
• Review shift supervisor checklists
• Cover open shifts as needed, including call offs. Keep on-call phone
• Assist residents with care dressing, bathing and toileting
• Follow up on issues, review 24 hours logs -corrective actions for med errors, absences, etc.
• Assess any care complaints
• Payroll - review for missed punches, missed lunches etc. and follow up
• Enter shift pick-ups and shift trades
• Create schedules for staff and prepare shift assignments
• Schedule and interview applicants
• Conduct QA audits, review Incident reports/med errors and put interventions/training in place - involve nurse as necessary
• Meet with each new admit to discuss needs and expectations, audit of med waiver and private pay charting, updates to med waiver counselors, med cart audit every other week
• Order clinical supplies
• Conduct monthly care audit on all resident assistants, conduct monthly med pass audit on all med tech’s,
• Ensure government forms are completed and correct

Benefits

• Opportunities for advancement
• Medical, dental and vision insurance
• Employee recognition events
• Paid time off

Requirements needed

• Prior experience managing a senior living facility (2 years). Dementia unit is a plus
• Able to be on-call for all three shifts, as needed
• Ability to handle multiple priorities effectively and delegate responsibilities to the appropriate individuals
• Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations
• Proficient in organizational, time management skills
• Demonstrates good judgment, problem solving and decision-making skills
• Demonstration of proficiency in computer skills
• Ability to work weekends, evenings and flexible hours as needed for resident care/services, must be available to our residents at peak service times and as needed.