Resident Care & Social Services Coordinator

Cypress Village; Jacksonville (FL); On-site; USD 23,000 - 32,000; Full time

Job summary

Cypress Village is seeking a qualified Social Services Coordinator to support residents and families in our Jacksonville, FL health center. You will coordinate admissions, assess resident needs, participate in care planning, and help with discharges while maintaining HIPAA compliance.

The role requires at least 1 year of supervised health-care experience, strong written and oral communication, and a professional manner under pressure. HS diploma is required.

Qualifications

• At least 1 year’s experience of supervised work, in a health care setting working directly with individuals, residents and families of the elderly.
• Excellent oral, written and interpersonal skills. Must present a professional manner and be able to deal with situations that may be stressful.

Responsibilities

• Develops a comprehensive social history and assessment of the resident that includes problems and strengths, special needs and preferences (social, religious and/or cultural) and the implications for the care plan.
• Assists with the coordination of Health Center admissions and assessments.
• Assists the resident/family with the transition to the new environment, orients the resident/family to the facility, services, limitations and resident’s rights.
• Participates in the development of the individual’s care plan including the goals and approaches for the Social Services component.
• Attends scheduled care planning conferences, addressing particular issues of schedule, treatment and environment, and encourages residents and family to participate in care planning conferences.
• Ensures that any Advanced Directives are complete and maintained and placed in resident charts.
• Completes all mandatory documentation in a timely fashion as established by applicable regulations.
• Maintains confidentiality of all admission information and resident records following HIPPA and the community’s Code of Ethics.
• Maintains regular and on-going relationship with family to discuss needs or concerns, mediates issues between resident/family/staff.
• Coordinates discharges/transfers to ensure the appropriateness and continuity of care. Develops a comprehensive discharge plan in coordination with residents/families and multidisciplinary staff.
• Provide/identify referral, agency and/or community resources to meet the needs of the resident/family.
• Coordinate Support Groups, participates in policy decisions and advocates for Residents Rights.

Skills

Social services experience

Communication skills

Interpersonal skills

Care planning

HIPAA compliance

Education

High school diploma

Job description

Cypress Village is seeking a qualified Social Services Coordinator to support residents and families in our Jacksonville, FL health center. You will coordinate admissions, assess resident needs, participate in care planning, and help with discharges while maintaining HIPAA compliance.

The role requires at least 1 year of supervised health-care experience, strong written and oral communication, and a professional manner under pressure. HS diploma is required.