Resident Care Scheduling Specialist

Singh Management Co., Llc; Charlotte (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Waltonwood is seeking a Scheduling Coordinator in Charlotte, NC to create and manage the Resident Care team’s schedule, handle call-offs, and assist residents with daily living activities with compassion. The role supports the Wellness Coordinator and Resident Care Manager and may require stepping in as a Caregiver or Med Tech to cover gaps.

Ideal candidates have a High School diploma or GED, NC CNA, and prior caregiving/scheduling experience in assisted living or memory care settings.

Qualifications

• High school diploma or GED.
• General computer skills.
• In North Carolina, CNA is required.
• Previous experience as a Caregiver and Med Tech.
• Previous experience creating and managing schedules.
• Previous experience working in an assisted living or memory care community is preferred.

Responsibilities

• Create, manage and fill the schedule for the Resident Care team.
• Manages call offs in an efficient manner by problem solving to fill the need. Control overtime and ensure associates are working appropriate hours based on their status.
• Act as a Caregiver or Med Tech when needed to fill gaps in the schedule.
• Communicate with Wellness Coordinator and Resident Care Manager for absences and potential days in which more/less staff may be required.
• Assist residents with their Activities of Daily Living (ADLs), including waking, toileting, feeding, safety, light cleaning, and bathing.
• Give emotional support to the residents by treating them with respect, dignity, and always maintaining a positive and cheerful appearance.
• Promote safety and wellbeing of the residents through use of written and verbal procedures, safety equipment, and awareness of any potential dangers.
• Assist with all other duties as assigned by the Wellness Coordinator.

Skills

Organization

Customer Focused

Strong Communication Skills

Integrity and Trust

Education

High school diploma or GED

CNA certification

Tools

General computer skills

Job description

Waltonwood is seeking a Scheduling Coordinator in Charlotte, NC to create and manage the Resident Care team’s schedule, handle call-offs, and assist residents with daily living activities with compassion. The role supports the Wellness Coordinator and Resident Care Manager and may require stepping in as a Caregiver or Med Tech to cover gaps.

Ideal candidates have a High School diploma or GED, NC CNA, and prior caregiving/scheduling experience in assisted living or memory care settings.