Resident Care Manager

Cedarhurst Living; Woodridge (IL); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking a compassionate Resident Care Manager to join their dedicated team. In this impactful role, you will oversee the community care staff and enhance the quality of life for residents by implementing personalized care plans and facilitating engaging activities. Your leadership and empathy will shine as you mentor staff, communicate effectively with families, and ensure the highest standards of care are met. This position offers an opportunity to grow within a supportive environment that values its team members and prioritizes their development. If you are passionate about making a difference in the lives of older adults, this is the perfect opportunity for you.

Benefits

Medical Insurance

Life Insurance

401(k) Plan with Company Match

Long-term Disability Coverage

Extensive Training Opportunities

Career Development Opportunities

Qualifications

• 2+ years of experience in a healthcare setting preferred.
• CNA or CMT certification and CPR/BLS certification preferred.

Responsibilities

• Coordinate community care staff and ensure excellent resident experiences.
• Develop resident-directed programming and assess individual needs.

Skills

Communication Skills

Conflict Resolution

Leadership

Empathy

Teamwork

Education

Associate Degree

CNA Certification

CPR Certification

BLS Certification

Tools

Microsoft Office

Electronic Health Records (EHR)

Internet Browsers

Job description

Cedarhurst of Naperville, a regional healthcare provider and true friend of older adults, seeks a service-minded, career-oriented individual to join our team as a Resident Care Manager at our Cedarhurst of Naperville community.

As a Resident Care Manager, you will be responsible for the success and coordination of the community care staff and resident experience, ensuring excellence.

As a Resident Care Manager, you will impact the lives of our residents by –

1. Assuming responsibility, under the direction of the Director of Nursing and Executive Director, for the development and facilitation of resident-directed programming to meet the assessed needs, interests, and capabilities of the residents.
2. Assessing each resident’s needs upon move-in and prepare and incorporate the activities goals into the residents’ individualized service plan.
3. Assisting in the coordination of, and participate in, resident orientation and identification of potential changes or concerns within the individualized service plan of each resident.
4. Working seamlessly with staff, volunteers, residents, families, and extended communities to provide a well-rounded psychosocial care model, with respect to the company’s direction of care for their residents.
5. Providing leadership & education to care staff & families in relation to the resident’s individualized service plan, as well as best practices for caring for people with dementia.
6. Mentoring staff and volunteers to provide specific care training to meet residents needs and ensure resident care programs are implemented.
7. Coordinating schedules for care staff, providing hands-on care, as needed, and ensuring adequate care staff coverage.
8. Organizing and conducting care staff orientation, mentorship, and ongoing training.
9. Ensuring excellent resident care within all care levels in the community.
10. Participating in writing monthly calendars and/or newsletters as requested.
11. Encouraging, assisting with, and participating in resident activities.
12. Conducting and/or participating in the interview and onboarding process with care staff.
13. Providing input on care staff performance and coordinate with DON for delivery of performance reviews.
14. Implementing new hire orientation and training for care staff.
15. Assessing and completing overall nursing day to day duties on scheduled floor nurse shifts.
16. Understanding all responsibilities associated with resident care roles and demonstrate the ability to effectively carry them out.
17. Promoting the physical, personal, and emotional wellbeing of each resident and striving to maintain the ultimate goal, which is to return the resident to their maximum level of self-care and independence, when possible.
18. Understanding the resident’s Advance Directives and follows their wishes.

1. Ensuring effective communication is being utilized by community staff with the residents’ families concerning residents’ care, encompassing their physical, personal, and emotional wellbeing.
2. Working well with others and taking direction from management, as well as taking initiative with the capability to engage in conflict intervention and resolution for residents, families, employees, and others as needed.
3. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand/move, communicate, and identify written information. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl and lift and/or move up to 50 pounds independently; occasionally lift and/or move up to 200 pounds with assistance.
4. Other duties as assigned.

To become a Resident Care Manager, you will need –

1. Associate degree and 2+ years of experience preferred OR 4+ years of relevant experience.
2. CNA or CMT certification preferred.
3. CPR and BLS certification preferred.
4. Be able to demonstrate proficiency in Internet browsers (e.g., Explorer, Chrome, and Fire Fox), Microsoft Office programs including Outlook, Excel, Word and Publisher, electronic health records (EHR) systems, and any HR related systems if applicable.

When considering a career with Cedarhurst of Naperville please understand that –

1. Our core values describe our expectation that every team member will be Passionate, Trustworthy, Empathetic, Positive, Respectful and Approachable – and in every way a real, true friend of those we serve.
2. To be a Cedarhurst of Naperville team member means you’re devoted to doing The Friend’s Work: In your every effort, you reassure, energize, and inspire older adults in Cedarhurst of Naperville.
3. Cedarhurst of Naperville believes that its team is its greatest asset. For this reason, we provide our team members with extensive training as well as personal and career development opportunities.
4. Cedarhurst of Naperville believes in promoting from within. We seek team members who wish to grow with us.
5. Cedarhurst of Naperville offers a competitive benefits package including medical insurance coverage, life insurance, long-term disability coverage and a 401(k) Plan with company match (after 1 year of service).
6. Cedarhurst of Naperville considers the health and safety of its residents, family members, and team members as its highest priorities. All offers of employment are conditioned on completing and passing a background and drug test, participating in testing requirements (such as TB) and using designated PPE when required.

We are an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, we will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.