Resident Care Coordinator | Lead Care Plans & Compliance

The Gardens of Pamlico; Grantsboro (NC); Hybrid; USD 48,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Professional development

Life insurance

Employee Assistance Program

Job summary

The Gardens of Pamlico in Grantsboro, NC seeks a dedicated Resident Care Coordinator to coordinate care services, manage ISPs, and ensure regulatory compliance while partnering with the Executive Director and care staff to promote a safe, person-centered environment.

The role emphasizes collaboration with nursing, physicians, and families to support health, safety, and resident satisfaction through effective communication and leadership.

Qualifications

• Associate’s or Bachelor’s degree in Nursing, Healthcare Administration, or related field preferred.
• Active LPN or RN license preferred (depending on state requirements).
• Minimum of 2 years of experience in a senior living, assisted living, memory care, or healthcare setting.
• Previous supervisory or leadership experience in a healthcare environment is highly desirable.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of state regulations and compliance standards for assisted living and memory care.
• Proficiency in electronic health records (EHR) systems and basic computer skills.

Responsibilities

• Care Plan Development & Management: Assess residents’ needs and develop individualized service plans (ISPs) in collaboration with clinical staff, residents, and families.
• Staff Supervision & Training: Provide leadership, training, and guidance to caregiving staff, ensuring adherence to care protocols and best practices.
• Resident & Family Engagement: Serve as the primary point of contact for residents and families regarding care-related concerns.
• Regulatory Compliance & Quality Assurance: Ensure community compliance with state regulations, company policies, and industry best practices.
• Collaboration: Work closely with the nursing team, physicians, therapists, and other healthcare providers to coordinate care services.

Skills

Leadership

Communication

Interpersonal skills

Multitasking

Regulatory knowledge

Education

Associate’s or Bachelor’s degree in Nursing or Healthcare Administration

Tools

EHR systems

Job description

The Gardens of Pamlico in Grantsboro, NC seeks a dedicated Resident Care Coordinator to coordinate care services, manage ISPs, and ensure regulatory compliance while partnering with the Executive Director and care staff to promote a safe, person-centered environment.

The role emphasizes collaboration with nursing, physicians, and families to support health, safety, and resident satisfaction through effective communication and leadership.