Resident Care Coordinator

Merrill Gardens; Portland (OR); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Paid time off and holidays

Tuition reimbursement

Pet insurance

Advance Pay option

Daily meals during shifts

Disability insurance

Job summary

Merrill Gardens at Cedar Mill is seeking a Resident Care Coordinator to oversee personalized care plans, assist with move-ins and transitions, and monitor resident health. This on-site role emphasizes strong teamwork, regulatory compliance, and hands-on care with residents, families, and physicians.

Ideal candidates have CNA/HCA credentials and 3+ years in assisted living, with excellent communication and organizational skills.

Qualifications

• High school diploma or GED required; active CNA/HCA credentials preferred or required per state regulations.
• 3+ years of experience in assisted living, senior living, or related healthcare.
• Knowledge of resident care planning, documentation, medication management, and regulations for assisted living.
• Experience supporting caregiver training, staffing, scheduling, or team leadership.
• Strong communication, customer service, organizational, and problem-solving skills.
• Commitment to providing exceptional resident-centered care and fostering positive relationships.

Responsibilities

• Coordinating resident care services and supporting personalized service planning for residents.
• Assisting with resident move-ins, assessments, care planning, and transitions of care.
• Monitoring resident health and reporting significant changes to appropriate parties.
• Ensuring resident records, service plans, medication documentation, and caregiver charting are accurate and compliant with standards.
• Coordinating caregiver orientation, training, and ongoing education while supporting team development.
• Assisting with staffing, scheduling, and shift coverage to meet resident care needs.
• Supporting quality assurance and regulatory compliance efforts.
• Providing hands-on resident care support and acting as liaison between residents, families, physicians, and leadership.

Skills

Strong communication

Customer service

Organizational skills

Problem solving

Education

High school diploma or GED

CNA/HCA credentials

Job description

Resident Care Coordinator

Merrill Family of Senior Living Communities , a privately-owned family company with a proud history of success, is currently hiring a Resident Care Coordinatorat Merrill Gardens at Cedar Mill.

If you want a career with kindness and are a team focused individual with a deep commitment to customer service.

We offer our full-time employees:

• Highly competitive pay and comprehensive benefits (medical, dental, vision, flexible spending accounts, life insurance).
• Company-paid Employee Assistance Program (EAP)
• Paid time off – 7 holidays, and 11 vacation days.
• Free daily meal every shift.
• 401(k) with company match and immediate vesting!
• Tuition reimbursement for career growth.
• Company-paid short & long-term disability insurance.
• Pet insurance and team member discounts.
• Advance Pay benefit – access wages before payday.
• A stable, growing company with opportunities for advancement!

We offer our part-time employees:

• Free daily meal every shift.
• 401(k) with company match and immediate vesting!
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement for career growth.
• Pet insurance and team member discounts.
• Advance Pay benefit – access wages before payday.
• A stable, growing company with opportunities for advancement!

Our Resident Care Coordinators are responsible for:

• Coordinating resident care services and supporting personalized service planning for assisted living residents.
• Assisting with resident move-ins, assessments, care planning, and transitions of care.
• Monitoring resident health, functional, and psychosocial needs and reporting significant changes to appropriate parties.
• Ensuring resident records, service plans, medication documentation, and caregiver charting are accurate and compliant with company and regulatory standards.
• Coordinating caregiver orientation, training, and ongoing education while supporting team development and performance.
• Assisting with staffing, scheduling, and shift coverage to ensure resident care needs are met.
• Supporting quality assurance initiatives, regulatory compliance efforts, and state survey preparedness.
• Providing hands‑on resident care support and serving as a liaison between residents, families, physicians, and community leadership.

If you are someone with:

• A high school diploma or GED required; active CNA/HCA credentials preferred or required in accordance with state regulations.
• 3+ years of experience in assisted living, senior living, or a related healthcare environment.
• Knowledge of resident care planning, documentation, medication management, and assisted living regulations.
• Experience supporting caregiver training, staffing, scheduling, or team leadership.
• Strong communication, customer service, organizational, and problem‑solving skills.
• A commitment to providing exceptional resident‑centered care while fostering positive relationships with residents, families, and team members.

Physical Requirements:

This role involves frequent standing, walking, lifting (up to 75 lbs), and assisting with resident care. Regular bending, reaching, and physical movement are required throughout the workday. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our mission is to provide an inspiring environment for our residents, families, and team members where every life is defined by the possibilities.

Merrill Gardens is an Equal Opportunity Employer