Resident Care Coordinator

Heritage Communities; Omaha (NE); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Same Day Pay

Paid Time Off

Free Meal

Medical, Dental, Vision

401(k) with match

Tuition Assistance

Training & Support

Home-like Workplace

Employee Assistance Fund

Job summary

Heritage Communities is seeking a Resident Care Coordinator in Omaha, NE. You will lead a team of caregivers, develop staff schedules, and serve as a shift lead with on-call coverage.

The role requires CNA and CMA certifications, 2+ years as a caregiver and 1+ year in leadership. You will provide direct resident care and maintain confidential records, while upholding HIPAA standards.

Qualifications

• 2+ years of experience as a certified caregiver and 2+ years as CMA in senior living.
• 1+ year in a leadership or supervisory role.
• State-required CNA and CMA certifications with good records.
• Ability to assist residents with mobility and lift up to 50 lbs.
• Strong communication and HIPAA-compliant information handling.

Responsibilities

• Lead and oversee a team of caregivers to ensure high-quality resident care and regulatory compliance.
• Develop bi-weekly staff schedules for optimal coverage and minimal overtime.
• Serve as shift lead and on-call contact on a rotating basis; identify and resolve issues.
• Assist with recruiting to maintain appropriate staffing levels.
• Provide direct resident care and maintain accurate records and charts.

Skills

Leadership

Staff scheduling

Communication

Computer skills

Education

CNA certification

CMA certification

Job description

Description

• Location 16934 Frances Street,Suite 200,Omaha, NE, 68130,United States
• Employee Type Full-time - Hourly

Make Lives Better, Build Your Future: Join Heritage Communities as a Resident Care Coordinator!

At Heritage Communities, you’re more than your title — you’re a vital part of a team that truly values every contribution. Whether you're just getting started or looking to grow in your career, we offer a workplace where you’re supported, appreciated, and empowered to thrive as you improve the lives of others in our senior living communities.

What You’ll Do:

As a Resident Care Coordinator, you’ll play a hands-on role in improving the lives of our residents by:

• Leading and overseeing a team of caregivers, ensuring high-quality resident care and compliance with all regulations and company policies.
• Developing and implementing bi-weekly staff schedules to ensure optimal coverage, efficiency, and minimal overtime.
• Serving as a shift lead and on-call contact on a rotating basis, effectively identifying, investigating, and resolving operational issues.
• Identifying staffing needs and assisting with the recruiting and selection process to maintain appropriate staffing levels.
• Providing direct resident care, including assistance with daily activities, medication administration, and maintaining accurate resident records and charts.

Requirements

What We’re Looking For:

• 2+ years of experience as a certified caregiver and 2+ years of experience as a medication aide in a senior living or related industry.
• 1+ year of experience in a leadership or supervisory role.
• Must hold state-required caregiver (CNA) and medication aide (CMA) certifications with an acceptable record.
• The ability to assist residents with limited mobility, lift/push/pull up to 50lbs.
• Excellent verbal and written communication skills, with the ability to effectively collaborate with diverse groups, navigate challenging situations, and make sound decisions.
• Strong technical skills (e.g., Word, Excel, PowerPoint) and the ability to maintain confidential and privileged information (including HIPAA, residents, and associates).

Summary

Why Choose Heritage Communities?

At Heritage Communities, with 25 locations across 6 states, you’ll find a place to grow your career and make a meaningful impact every day. We live by our core values — Trust, Respect, Compassion, Fun, and Always Learning — and we’re here to support you like a true team.

What’s In It for You?

• Same Day Pay – because your time matters.
• Paid Time Off – 2 weeks for full-time, 1 week for part-time in your first year.
• Free Meal Every Shift – enjoy a warm meal on us.
• Medical, Dental, and Vision – with low co-pays.
• Company-Paid Life & Disability Insurance
• 401(k) with up to 5% Match
• Tuition Assistance – up to $8,000/year for you, $2,500 for family members.
• Ongoing Training & Support – covering reimbursement for Med Aide/Tech certifications and CEUs.
• A Workplace That Feels Like Home – positive, team-first culture.
• Employee Assistance Fund, Discounts and more!
• Community Address 16934 Frances St Ste 200, Omaha, NE 68130
• Community Name Heritage Communities Home Office