Resident Care Coordinator

Castle Senior Living; New Berlin (WI); On-site; USD 45,000 - 60,000; Full time

Job summary

Castle Senior Living is seeking a dedicated Resident Care Coordinator for their New Berlin, WI location. The ideal candidate will manage resident care, oversee floor operations, assist with hiring, and support HR functions. This role demands strong leadership and accountability skills to ensure quality care and smooth daily operations. The position includes responsibilities for supervising staff, ensuring resident satisfaction, and participating in an on-call rotation. The work schedule involves shifts from 2:00 PM to 10:00 PM, five days a week, including every third weekend.

Qualifications

• Proven experience in resident care and floor supervision.
• Knowledge of hiring and HR processes.
• Strong leadership and accountability skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.

Responsibilities

• Supervise and assist floor staff and daily operations during shifts.
• Assist with hiring processes and collaborate with HR.
• Maintain accountability for staff performance and resident satisfaction.
• Serve as a point of contact for residents, families, and staff.
• Participate in on-call rotation to provide support.

Skills

Resident care experience

Floor supervision

Leadership skills

Communication skills

Teamwork

Job description

Location: New Berlin, WI, 53151

Position Overview

We are seeking a dedicated and experienced Resident Care Coordinator to join our team in New Berlin, WI. The ideal candidate will be responsible for overseeing resident care, supervising floor operations, and supporting hiring and HR functions. This role requires strong accountability and leadership skills to ensure the highest quality of care and smooth daily operations.

Key Responsibilities

• Supervise and assist floor staff and daily operations during assigned shifts.
• Assist with hiring processes and collaborate with HR to maintain staffing needs.
• Maintain accountability for staff performance and resident satisfaction.
• Serve as a point of contact for residents, families, and staff during shifts.
• Participate in on-call rotation to provide support as needed.

Qualifications & Skills

• Proven experience in resident care and floor supervision.
• Knowledge of hiring and HR processes.
• Strong leadership and accountability skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.

Work Schedule

• Shift: 2:00 PM – 10:00 PM
• Work Days: 5 days per week
• Every third weekend required
• On-call responsibilities included