Resident Care Coordinator

Heritage Communities; Grand Island (NE); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Same Day Pay

Paid Time Off

Free Meal Every Shift

Medical, Dental, Vision

Job summary

Heritage Communities in Grand Island, NE is seeking a Resident Care Coordinator to lead a caregiving team and ensure excellent resident care. You will manage schedules, act as shift lead, assist with recruiting, and provide direct resident care including medication administration.

The role requires CNA and CMA certifications, leadership experience, and ability to lift up to 50 lbs. Strong communication and HIPAA‑compliant recordkeeping are essential.

Qualifications

• Must hold state‑required CNA and CMA certifications with an acceptable record.
• 2+ years of experience as a certified caregiver and 2+ years as CMA in senior living or related industry.
• 1+ year of leadership or supervisory experience.
• Ability to assist residents with limited mobility and lift up to 50 lbs.
• Strong communication and collaboration abilities; maintain confidentiality (HIPAA).

Responsibilities

• Lead and oversee a team of caregivers to ensure high‑quality resident care and regulatory compliance.
• Develop bi‑weekly staff schedules to optimize coverage and minimize overtime.
• Serve as shift lead and on‑call contact; identify and resolve operational issues.
• Identify staffing needs and assist with recruiting and selection processes.
• Provide direct resident care, assist with daily activities, medication administration, and maintain records.

Skills

Leadership

Staff management

Scheduling

Communication

HIPAA compliance

Care documentation

Education

CNA certification

CMA certification

Tools

Word

Excel

PowerPoint

Job description

• Location 1920 Sagewood Avenue,Grand Island, NE, 68803,United States
• Employee Type Full-time - Hourly

Description

Make Lives Better, Build Your Future: Join The Heritage at Sagewood as our Resident Care Coordinator!

At Heritage Communities, you’re more than your title — you’re a vital part of a team that truly values every contribution. Whether you're just getting started or looking to grow in your career, we offer a workplace where you’re supported, appreciated, and empowered to thrive as you improve the lives of others in our senior living communities.

What You’ll Do:

As a Resident Care Coordinator, you’ll play a hands‑on role in improving the lives of our residents by:

• Leading and overseeing a team of caregivers, ensuring high‑quality resident care and compliance with all regulations and company policies.
• Developing and implementing bi‑weekly staff schedules to ensure optimal coverage, efficiency, and minimal overtime.
• Serving as a shift lead and on‑call contact on a rotating basis, effectively identifying, investigating, and resolving operational issues.
• Identifying staffing needs and assisting with the recruiting and selection process to maintain appropriate staffing levels.
• Providing direct resident care, including assistance with daily activities, medication administration, and maintaining accurate resident records and charts.

Requirements

What We’re Looking For:

• 2+ years of experience as a certified caregiver and 2+ years of experience as a medication aide in a senior living or related industry.
• 1+ year of experience in a leadership or supervisory role.
• Must hold state‑required caregiver (CNA) and medication aide (CMA) certifications with an acceptable record.
• The ability to assist residents with limited mobility, lift/push/pull up to 50lbs.
• Excellent verbal and written communication skills, with the ability to effectively collaborate with diverse groups, navigate challenging situations, and make sound decisions.
• Strong technical skills (e.g., Word, Excel, PowerPoint) and the ability to maintain confidential and privileged information (including HIPAA, residents, and associates).

Summary

Why Choose Heritage Communities?

At Heritage Communities, with 24 locations across 6 states, you’ll find a place to grow your career and make a meaningful impact every day. We live by our core values — Trust, Respect, Compassion, Fun, and Always Learning — and we’re here to support you like a true team.

What’s In It for You?

• Same Day Pay – because your time matters.
• Paid Time Off – 2 weeks for full‑time, 1 week for part‑time in your first year.
• Free Meal Every Shift – enjoy a warm meal on us.
• Medical, Dental, and Vision – with low co‑pays.
• Company‑Paid Life & Disability Insurance
• 401(k) with up to 5% Match
• Tuition Assistance – up to $8,000/year for you, $2,500 for family members.
• Ongoing Training & Support – covering reimbursement for Med Aide/Tech certifications and CEUs.
• A Workplace That Feels Like Home – positive, team‑first culture.
• Employee Assistance Fund, Discounts and more!
• Community Address 1920 Sagewood Ave, Grand Island, NE 68803