Resident Care Coordinator

Hcshiring; Eugene (OR); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Quarterly wage increases

401K with Safe Harbor

Length of Service bonus

Referral bonus

Earned wage access

Generous PTO

Career development

Scheduling system

Medical, Dental, Vision, Supplemental

Sinceri discount marketplace

WalkingSpree rewards

Team environment

Job summary

Sinceri Senior Living is seeking a caregiver supervisor to support staffing, resident care, and family communications. You will coordinate caregiver shifts, document resident observations, and ensure compliance with policies to maintain quality care.

The role emphasizes collaboration with health providers and strong documentation, with opportunities for team leadership and professional development in a supportive senior living environment.

Qualifications

• Previous experience working with the elderly in a healthcare, Assisted Living, or Memory Care setting.
• Previous experience with shift scheduling preferred.
• Ability to establish effective relationships with residents, family members, and staff.
• Strong documentation and assessment skills.
• Ability to represent the facility in a positive and professional manner.

Responsibilities

• Deals with family concerns or complaints and documents actions taken.
• Manages minor facility issues and reports to Maintenance Director and Administrator.
• Locks outside doors (p.m. shift); unlocks outside doors (a.m. shift).
• Makes Caregiver shift assignments and ensures duties are completed satisfactorily.
• Monitors caregiver performance for policy compliance and resident care quality.
• Reports caregiver performance issues to HSD or Administrator and supports evaluations.
• Manages shift coverage when staff call in sick for the oncoming shift.
• Participates in Caregiver orientation and training.
• Communicates with family members, physicians, and other providers.
• Documents observations and ensures follow-up is completed.

Skills

Geriatric care

Elderly care experience

Relationship building

Documentation skills

Professional conduct

Job description

Previous experience with medication administration systems preferred

Perks and Benefits*:

• Earn up to 1% wage increase every quarter
• 401K Retirement Plan with Safe Harbor matching contribution
• Length of Service Bonus Program of up to $5,000
• Employee Referral Bonus of up to $1,000
• Access to earned wages prior to payday
• Generous PTO Plan
• Career Development
• An employee engaged scheduling system
• Affordable Medical, Dental, Vision, Supplemental Benefits
• Sinceri Senior Living Discount Marketplace
• WalkingSpree rewards for healthy habits

Oh, and did we mention an amazing Team Environment?

*Some benefits may vary depending on position and employment status

Minimum Eligibility Requirements

• Previous experience working with the elderly in a healthcare, Assisted Living, or Memory Care setting
• Previous experience with shift scheduling preferred
• Ability to establish effective relationships with residents, family members, and staff
• Strong documentation and assessment skills
• Ability to represent the facility in a positive and professional manner

Essential Functions:

• Deals appropriately with family member and visitor concerns or complaints, documenting the issues and actions taken through appropriate reporting mechanism
• Manages minor physical plant issues that arise during assigned shift, reporting as necessary to Maintenance Director and Administrator
• Locks outside doors (p.m. shift); unlocks outside doors (a.m. shift)
• Makes Caregiver shift assignments and ensures that assigned duties are completed in a satisfactory manner
• Monitors performance of caregivers for compliance with established policies and procedures, and to ensure quality resident care
• Reports Caregiver performance issues to HSD or Administrator and provides input for Caregiver performance evaluations
• Manages shift coverage when staff members call in sick for the oncoming shift
• Participates in Caregiver orientation and training
• Responsible for scheduling and other staffing duties, as requested
• Conducts building tours when requested
• Communicate with family members, physicians, and other outside healthcare providers, such as hospice, wound care, PT, OT, Pharmacy, etc.
• Exercises independent discretion in responding to resident emergencies, determining need for and contacting emergency services, and/or physician and family, as appropriate
• Documents observations, concerns, changes in resident conditions, incidents and/or accidents, and ensures that follow-up documentation occurs until issue is resolved
• Reports observations, concerns, and changes in resident condition to Health Services Director (HSD) or Administrator
• Communicates resident needs and concerns to family members and physicians
• Records and implements physician orders, following appropriate procedures for fax and telephone orders
• Ensures that information and interventions recorded on resident service plans are implemented by Caregivers
• Receives reports from caregivers before end of shift
• Gives report to oncoming Charge Nurse or Lead Caregiver
• Receives report from outgoing Charge Nurse or Lead Caregiver
• Will take the lead on first aid response, safety and disaster situations while on duty
• Participates in narcotic count
• Sets up, dispenses, and documents all resident medications
• Responsible for maintaining orderly medication cart, medication room, and accurate medication administration records
• Monitors the daily care of all residents

Why You Should Work With Us:

As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that’s why we have been certified by our employees as a Great Place to Work ® for our 7th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer.

Have we sparked your interest yet?

Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Sinceri Senior Living. Candidates submitted by unsolicited 3rd party recruiters will not be considered.