Resident Care Coordinator

Frontier Management, LLC; Clarkston (MI); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Retirement benefits

Paid time off

DailyPay

Job summary

Senior Lifestyle Corporation in Clarkston, MI is seeking a Resident Care Coordinator to lead the Assisted Living team and coordinate care plans with families and residents.

The role focuses on scheduling, policy adherence, and collaboration with leadership to ensure optimal resident care and service delivery. Excellent communication and organization are essential for success in a dynamic senior living environment.

Qualifications

• HS or GED required.
• 3-5+ years caregiver experience preferred.
• CAN experience preferred; scheduling and communicating with families.

Responsibilities

• Manage Assisted Living team member schedules.
• Participate in Care Plan meetings with families and residents; manage ISP changes.
• Promote company policies to ensure high-quality resident care.
• Attend weekly risk meetings with leadership to highlight resident needs.
• Review processes for scheduling, showers, laundry, and caregiver assignments.

Skills

Communication with families

Organizational skills

Calm under pressure

Team coordination

Education

High School Diploma or GED

CNA certification preferred

Tools

Excel for scheduling

Job description

Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for day to day operations as it relates to resident care while promoting and integrating the mission and philosophy of Senior Lifestyle Corporation. The RCC manages the care staff in AL by scheduling, evaluating, and supporting the frontline care staff while reporting to the HWD. The RCC should be in close contact with resident families and be instrumental in care plan meetings and service issues as they relate to care.

Job Description

• Support HWD by managing Assisted Living team members.
• Schedule Assisted Living team members.
• Participate in Care Plan meetings with families and residents and manage ISP’s as resident needs change.
• Promote all company policies by ensuring SLC communities are providing the best care possible for our residents.
• Participate in weekly at risk meetings with HWD, ED, MCC/ MCD to ensure leadership team is aware of all resident needs.
• Review and implement all necessary processes for optimal operational efficiency such as- shower schedules, laundry schedules, caregiver assignment sheets, etc.

Qualifications

Level of Formal Education: HS or GED
Area of Study: General
Years of Experience: 3-5+ years caregiver experience preferred
Type of Experience: CAN experience preferred, scheduling, communicating with families
Special Certifications: Prefer CNA
Language Skills: Acceptable fluency in English in order to perform job duties and speak, read, write, and communicate with supervisors, coworkers, residents, and applicable third parties.
Technical Competencies: Basic computer skills, Excel for scheduling
Skills and Ability:

• Need to be organized, flexible, and even tempered.
• Ability to communicate with families, frontline team, and community management team to ensure optimal operational success.

Personal Attributes

Calm personality that possess the ability handle stressful situations with an easy demeanor, ability to multi task and follow through, and self-motivated.

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.