Resident Care Coordinator

Amber Grove Management, LLC; Chico (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Flexible schedule

Health insurance

Life insurance

Paid orientation

Paid time off

Referral program

Job summary

Amber Grove Place in California is seeking a Resident Care Coordinator to support our memory care team. You will lead by example, mentor caregivers, and help keep resident care on track while building strong relationships with families.

The role involves assessments, care plan updates, coordinating with external providers, and maintaining accurate records in a fast-paced memory care setting. Evening/weekend scheduling may be required.

Qualifications

• Experience with seniors or memory care required (2+ years).
• High school diploma or equivalent. Healthcare education is a plus.
• Strong organization, communication, and problem-solving skills.
• CPR and First Aid certification or willingness to obtain them.
• Ability to meet applicable California RCFE personnel, training, and clearance requirements.

Responsibilities

• Lead by example, coach, mentor, and support caregivers to provide great care.
• Keep care personal by participating in assessments and updating care plans.
• Notice changes in residents' health or behavior and communicate concerns promptly.
• Keep the team organized by managing caregiver schedules and coverage across shifts.
• Be someone families can count on by answering questions and sharing updates with patience.
• Coordinate with hospice, home health, therapy, and other providers.
• Ensure care follows physician orders, service plans, safety practices, and RCFE requirements.

Skills

Caregiving experience

Communication skills

Organization

Problem-solving

Calm under pressure

Computer skills

CPR/First Aid

Education

High school diploma or equivalent

Healthcare education a plus

Tools

Scheduling software

Job description

Big Heart. Strong Leadership. A Real Difference.

Join Our Team as a Resident Care Coordinator!

Are you the person your team turns to when they need a hand, a plan, or a calm voice on a busy day? Do you love working with seniors and helping caregivers do their best work? We’d love to meet you.

Amber Grove Place is looking for a Resident Care Coordinator (RCC) who brings compassion, follow-through, and a willingness to roll up their sleeves. In our memory care community, you’ll help keep resident care on track, support our caregiving team, and build relationships with the families who trust us with someone they love.

What you’ll do

Working alongside our Resident Care Director, you’ll:

• Lead by example. Coach, mentor, and support caregivers so they feel prepared to provide great care.
• Keep care personal. Participate in assessments and help develop and update care plans around each resident’s needs.
• Notice the little things. Recognize changes in residents’ health or behavior and communicate concerns promptly.
• Keep the team organized. Help manage caregiver schedules, assignments, and coverage across shifts.
• Be someone families can count on. Answer questions, share updates, and address concerns with patience and compassion.
• Connect the dots. Coordinate with hospice, home health, therapy, and other providers.
• Stay on top of the details. Maintain accurate records and help ensure care follows physician orders, service plans, safety practices, and California RCFE requirements.

Requirements

What you’ll bring

• Experience working with seniors, people living with dementia, or in a memory care setting is required (minimum 2 years experience).
• A high school diploma or equivalent. Additional education in healthcare, nursing, or a related field is a plus.
• Strong organization, communication, and problem-solving skills.
• The ability to stay calm when plans change and help others do the same.
• Comfort using computers for documentation and scheduling.
• Current CPR and First Aid certification, or willingness to obtain them.
• Ability to meet applicable California RCFE personnel, training, and clearance requirements.

Supervisory or leadership experience is strongly preferred. We’re looking for someone who can give clear direction, offer helpful feedback, and jump in alongside the team.

A little more about the role

This is an active, hands-on position in a memory care setting. Responsibilities include assisting with resident mobility and transfers and physical tasks involving up to 50 pounds, with reasonable accommodations as applicable.

The schedule may include evenings, weekends, holidays, and scheduled on-call responsibilities.

Ready to bring your heart and leadership to work?

We want to hear about your experience, what makes you a great teammate, and why caring for seniors matters to you.

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid orientation
• Paid time off
• Referral program

Experience:

• Senior Living Care: 2 years (Required)