Resident Assistant, DV/SA Crisis Shelter

Action in Community Through Service; Triangle (VA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Vacation & sick leave

Personal time

Holiday closure

Job summary

ACTS seeks a FT Resident Assistant in Domestic Violence and Sexual Assault Services to support shelter residents and provide trauma-informed care. You will help manage daily shelter operations, respond to the crisis hotline, and ensure a safe, welcoming environment for neighbors in crisis.

Role requires flexibility, with day and overnight shifts, including holidays. Prior experience with trauma-informed care and confidential client handling is valued.

Qualifications

• High School Diploma or equivalent, required
• Experience with domestic violence and sexual assault victims, trauma-informed care, or homelessness preferred
• Ability to complete CPR and first aid training

Responsibilities

• Remain on-premises and be available to clients for the entire shift.
• Provide trauma-informed care and support to shelter residents.
• Answer crisis hotline during the shift and assess high danger calls.
• Maintain client records and data entry in shelter systems.
• Oversee daily shelter activities and enforce house rules.

Job description

ACTS seeks a FT Resident Assistant in Domestic Violence and Sexual Assault Services to support shelter residents and provide trauma-informed care. You will help manage daily shelter operations, respond to the crisis hotline, and ensure a safe, welcoming environment for neighbors in crisis.

Role requires flexibility, with day and overnight shifts, including holidays. Prior experience with trauma-informed care and confidential client handling is valued.