Resident Assistant

Providence House; Shreveport (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Wellness resources

Job summary

Providence House is seeking a Resident Assistant to help maintain safety, structure, and accountability across residential operations, including room turnover, meal monitoring, and building walkthroughs. You will document incidents, support program expectations, and communicate with Case Managers to ensure housing readiness and resident success.

Join our team to promote a stable environment that supports resident progress and housing readiness through trauma-informed interactions and meticulous

Qualifications

• Experience in residential operations or housing facilities preferred.
• Strong documentation and reporting skills.
• Ability to follow safety protocols and trauma-informed approaches.

Responsibilities

• Conduct and document scheduled building walkthroughs each shift.
• Ensure room turnovers are completed within 24 hours and meet readiness standards.
• Monitor safety conditions and address environmental concerns immediately.
• Track and document meal distribution accurately during assigned meal times.
• Submit maintenance requests promptly to preserve facility standards.
• Reinforce residential guidelines and program participation expectations.
• Monitor chore completion and resident compliance with assigned responsibilities.
• Provide trauma-informed redirection and conflict resolution.
• Communicate concerns to Case Managers and leadership promptly.
• Complete comprehensive shift reports before shift conclusion.
• Document incidents, safety concerns, inspections, and resident interactions.
• Ensure continuity of care through detailed cross-shift communication.
• Maintain audit-ready documentation at all times.

Skills

Safety awareness

Documentation

Communication

Job description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Wellness resources

POSITION SUMMARY

The Resident Assistant (RA) serves as the frontline residential operations professional responsible for maintaining safety, structure, accountability, and operational continuity within Providence House. This position ensures proper room turnover readiness, accurate meal monitoring, consistent building walkthroughs, and detailed documentation to support compliance and quality assurance. The RA plays a critical role in reinforcing program expectations and maintaining a stable environment that promotes resident success and housing readiness.

MISSION ALIGNMENT

All Providence House employees are expected to embody the organization’s mission — to move families from homelessness to independence — and demonstrate the core values of compassion, accountability, excellence, and collaboration in all aspects of their work.

KEY RESPONSIBILITIES

Residential Operations & Safety Monitoring

• Conduct and document scheduled building walkthroughs each shift.
• Ensure room turnovers are completed within 24 hours and meet readiness standards.
• Monitor safety conditions and address environmental concerns immediately.
• Track and document meal distribution accurately during assigned meal times.
• Submit maintenance requests promptly to preserve facility standards.

Resident Accountability & Structure Enforcement

• Reinforce residential guidelines and program participation expectations.
• Monitor chore completion and resident compliance with assigned responsibilities.
• Provide trauma-informed redirection and conflict resolution.
• Communicate concerns to Case Managers and leadership promptly.

Documentation & Reporting

• Complete comprehensive shift reports before shift conclusion.
• Document incidents, safety concerns, inspections, and resident interactions.
• Ensure continuity of care through detailed cross-shift communication.
• Maintain audit-ready documentation at all times.