Resident Assistant

Medora; North Dakota; On-site; USD 32,000 - 42,000; Full time

Job summary

The Theodore Roosevelt Medora Foundation (TRMF) is seeking a Residence Assistant to maintain a safe, positive housing atmosphere for seasonal staff. You will clean dorms and public spaces, check in/out rooms, inspect and assist with lockouts, and support HR with dorm requests.

Workdays are six days per week with split shifts, including mornings and evenings. The role requires strong communication, reliability, and the ability to handle sensitive situations with diplomacy.

Qualifications

• Excellent verbal and written communication skills required.
• Reliable, on time and ready for every shift.
• Ability to sit or stand for extended periods.
• Excellent interpersonal skills with tact, professionalism and diplomacy.
• Excellent organizational skills and attention to detail.
• Ability to address employee concerns sympathetically.

Responsibilities

• Work 6 days a week with 8:00am-12:00pm and 4:00pm-8:00pm shifts.
• Maintain dorm and public area cleanliness; check-in/out employees.
• Assist HR with dorm requests and room inspections.
• Aid employees who are locked out and deep clean rooms and shared spaces.
• Promote a safe, welcoming atmosphere and host or support social events.
• Report maintenance needs to HR; complete check-out sheets for departures.

Skills

Verbal and written communication

Punctuality

Stamina for standing/sitting

Interpersonal skills

Organizational skills

Conflict sensitivity

Education

High school diploma or equivalent

Tools

Golf cart operation

Job description

Description

Our Company

The Theodore Roosevelt Medora Foundation (TRMF) is a premier tourism operation and a 501(c)(3) nonprofit organization. TRMF welcomes hundreds of thousands of guests each year through a diverse lineup of entertainment, historical, and educational attractions. We are committed to connecting people to Medora through positive, life-changing experiences.

Summary/Objective

The Residence Assistant (RA) will have a primary day-to-day responsibility to ensure a safe, happy, and positive employee housing atmosphere for the seasonal employees. This includes maintaining the cleanliness of the public areas and dorm rooms, checking employees in and out of rooms, inspecting rooms, providing help for lockouts, and assisting the HR team with dorm requests.

Duties/Responsibilities

• Work 6 days a week - shift hours are 8:00am-12:00pm and 4:00pm-8:00pm.
• Empty outside garbage cans twice per day - able to lift 50 lbs. repetitively up and out of trash receptacles.
• Vacuum halls of dorm buildings on a regular basis.
• Clean shared areas and communal restrooms in the dorm.
• Aid employees who have locked themselves out of the rooms.
• Clean vacated dorm rooms including but not limited to:
• Dust and clean all surfaces in room, mirrors, high corners, doors, baseboards, ledges, under furniture, and window areas.
• Clean inside of all dressers, shelving units, nightstands.
• Deep clean mini refrigerator and microwave in room.
• Remove dirty linens and replace them with fresh linens.
• Deep clean showers, toilets, and sinks in restrooms.
• Sweep and mop the bedroom and bathroom.
• Report any maintenance needs of rooms or public areas to HR contact.
• Inspect room departures, complete check-out sheets, and provide sheets to HR contact.
• Promote a positive and safe atmosphere that makes all employees feel welcome. This may include holding social gatherings.
• Keep laundry room clean including the following:
• Wipe down all washers and dryers.
• Clean lint out of lint trays, corners and edges of floors and walls, all sides of dryers.
• Sweep and mop the floors. empty the garbage.
• Take care of any lost and found items.
• Communicate with housekeeping/laundry regarding cleaning product needs, linen needs, and vacuum maintenance.
• Address quiet hour violations, dorm living violations, and communicate with the HR contact about any dorm concerns.
• Participate in workplace safety meetings.
• Promote sales of events and services by providing all guests with enthusiastic and accurate information for these offerings.
• Interact and maintain positive relationships with guests, co-workers, and management consistent with TRMF values.
• Perform other related duties as required.

Supervisory Responsibilities -

None

Requirements

Skills/Abilities

• Excellent verbal and written communication skills.
• Reliable, on time, and ready for every shift.
• Ability to sit or stand for extended periods of time.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Excellent organizational skills and attention to detail.
• Must be able to address employee concerns in a sympathetic and appropriate manner.

Education and Experience

• Must be able to troubleshoot and create solutions if needed.
• Must possess a clean US drivers' license and be willing to drive a golf cart.
• Must be fluent in English, bilingual a plus.

Work Environment

This position is mostly in an outdoor environment, with some duties taking place inside. Indoor settings will be in a controlled, temperate environment while outdoor conditions may be in a hotter or colder climate, especially at the Medora Musical.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to lift to 25 lbs. at times.

AAP/EEO Statement

It is the policy of TRMF to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, TRMF will provide reasonable accommodation for qualified individuals with disabilities.

Our Location

• TRMF is in the heart of the Badlands: Medora, North Dakota.
• It is situated near the border separating North Dakota and Montana, along Interstate 94. Medora is the basecamp to Theodore Roosevelt National Park: 110 square miles of rugged beauty. You are never more than a few minutes away from a night under the stars or a bike ride along the thrilling Maah Daah Hey Trail. In Medora, beauty and adventure abound.
• Our central hub of operations, the Life Skills Center, is a state-of-the-art campus, purpose-built for the glory of work and the joy of living. It features a dining room, a fitness center, as well as spaces for music, studying, learning, prayer, reflection, and socializing all designed with our employees in mind.