Resident and Fellow Affairs Specialist

UCSF Health; Oakland (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

UCSF Health in Oakland seeks a Resident and Fellow Affairs Specialist to support health professions education programs within the Department of Graduate Medical Education. You will coordinate visiting resident and fellow activities, including scheduling, evaluations, and compliance tracking.

The role requires independent work, strong communication, and collaboration with program directors and faculty to ensure accreditation standards are met and operations run smoothly.

Qualifications

• Thorough knowledge of relevant policies and regulatory requirements in health professions education.
• Strong oral and written communication skills with active listening and critical thinking.
• Excellent organizational skills and ability to manage deadlines and multiple tasks.

Responsibilities

• Coordinate the visiting resident and fellow program operations, including scheduling and evaluations.
• Maintain databases, monitor compliance, and support program accreditation activities.
• Serve as a primary point of contact among Program Directors, attending physicians, and other stakeholders to ensure smooth operations.

Skills

Oral and written communication

Interpersonal skills

Analytical thinking

Problem solving

Attention to detail

Time management

Education

Bachelor's degree in related area

Master's degree in related area preferred

Job description

Job Function Summary

Involves designing, conducting, promoting, evaluating and supporting health professions education programs in compliance with organizational objectives and nationally accepted accreditation standards and requirements. Supports learners (including but not limited to faculty, residents, clinical fellows, graduate or undergraduate learners, practicing or licensed professionals) in areas such as curriculum, teaching and learning activities, scheduling, core competencies, assessment and evaluations. Coordinates all activities associated with ongoing administration of health professions education programs.

Job Description

Job Function Summary

Involves designing, conducting, promoting, evaluating and supporting health professions education programs in compliance with organizational objectives and nationally accepted accreditation standards and requirements. Supports learners (including but not limited to faculty, residents, clinical fellows, graduate or undergraduate learners, practicing or licensed professionals) in areas such as curriculum, teaching and learning activities, scheduling, core competencies, assessment and evaluations. Coordinates all activities associated with ongoing administration of health professions education programs.

Generic Scope

Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.

Custom Scope

Applies knowledge about curriculum, requirements and educational activities to coordinate professional health education programs. Coordinates and maintains program operations, which may include teaching and learning activities, program curriculum, learner scheduling, maintaining databases, tracking learner compliance, and program accreditation.

Department Overview

Operating under the supervision of the GME Administrative Manager, Resident and Fellow Affairs Specialist is responsible for the day-to-day appointment process of credentialing external visiting resident, fellow applications. This role includes providing high level administrative services to the Department of Graduate Medical Education. In this highly independent position, the Resident and Fellow Affairs Specialist plays a vital role in coordinating the visiting resident program operations. This encompasses diverse tasks such as scheduling, monitoring databases, tracking, accreditation, scheduling evaluations, and keeping track of compliance, among others. The manager ensures efficient management of the visiting resident programs, maintaining accurate records and facilitating compliance with accreditation standards. The Resident and Fellow Affairs Specialist acts as a primary point of contact, fostering clear communication among stakeholders involved with visiting residents and fellows. They collaborate with Program Directors, attending physicians, and other relevant personnel to ensure seamless operations, resolve scheduling conflicts and address any changes or request that may arise.

Qualifications

Required Qualifications

• Thorough knowledge of relevant policies and regulatory requirements. Solid knowledge of health professions education program requirements. Thorough knowledge of health professions education industry.
• Thorough knowledge of administrative analysis and operations research. Demonstrated ability to develop and implement processes and systems. Thorough knowledge of the administrative and operational implications in a program.
• Demonstrated experience and documented excellence in oral and written communications skills; includes active listening and critical thinking.
• Strong interpersonal skills. Actively cooperates and supports the work of others. Ability to work productively with anyone regardless of background. Empathetic and aware of impact on others. Strong problem solving skills to assist learners and resolve issues.
• Excellent organizational skills, analytical, and demonstrated attention to detail. Ability to complete work and meet established deadlines in an accurate and timely manner, and to manage short and competing deadlines.
• Thorough knowledge of educational software and platforms. Demonstrated ability to analyze and seek solutions to enhance the user experience.
• Thorough knowledge of data management, documentation methods used in investigating and presenting findings about the program. Skills include statistical analysis of data across databases and systems.

Required Education

• Bachelor's degree in related area and / or equivalent experience / training.

Preferred Education

• Master's degree in related area preferred.