Resident Advocate & Social Services Specialist

Eden Senior Care, LLC; Pottsville (Schuylkill County); On-site; USD 48,000 - 62,000; Full time

Job summary

Eden East, a portfolio of skilled nursing on the East Coast, seeks a Social Service Worker to support residents at Edenbrook Greenwood Hill. You will assess emotional and psychosocial needs, develop care plans, and coordinate with staff to ensure a resident-centered approach.

Responsibilities include liaison with marketing and insurance, assist with admission paperwork, explain Medicare/Medicaid options, and participate in QAPI and stand-up meetings while advocating for residents' rights and

Qualifications

• Bachelor's degree or higher in Social Work or Human Services.
• Minimum 2 years of experience in a skilled nursing facility.
• Excellent communication skills and professional demeanor.
• Ability to write clear instructions and remain calm in emergencies.

Responsibilities

• Oversee social services for residents and coordinate with care staff.
• Collaborate with Marketing Director to support referral-to-admission process.
• Assist residents and families with Admission Paperwork and Medicare/Medicaid questions.
• Ensure PASRR compliance and participate in MDS/RAI processes.
• Lead/discuss resident goals, plan of care, and follow-up progress.
• Attend Monthly QAPI meetings and daily Stand-Up meetings.
• Coordinate discharge planning with outside resources for safe transitions.

Skills

Communication skills

Professionalism

Education

Bachelor's in Social Work / Human Services

Job description

Eden East, a portfolio of skilled nursing on the East Coast, seeks a Social Service Worker to support residents at Edenbrook Greenwood Hill. You will assess emotional and psychosocial needs, develop care plans, and coordinate with staff to ensure a resident-centered approach.

Responsibilities include liaison with marketing and insurance, assist with admission paperwork, explain Medicare/Medicaid options, and participate in QAPI and stand-up meetings while advocating for residents' rights and