Social Service Worker

Eden Senior Care, LLC; Pottsville (Schuylkill County); On-site; USD 48,000 - 62,000; Full time

Job summary

Eden East, a portfolio of skilled nursing on the East Coast, seeks a Social Service Worker to support residents at Edenbrook Greenwood Hill. You will assess emotional and psychosocial needs, develop care plans, and coordinate with staff to ensure a resident-centered approach.

Responsibilities include liaison with marketing and insurance, assist with admission paperwork, explain Medicare/Medicaid options, and participate in QAPI and stand-up meetings while advocating for residents' rights and

Qualifications

• Bachelor's degree or higher in Social Work or Human Services.
• Minimum 2 years of experience in a skilled nursing facility.
• Excellent communication skills and professional demeanor.
• Ability to write clear instructions and remain calm in emergencies.

Responsibilities

• Oversee social services for residents and coordinate with care staff.
• Collaborate with Marketing Director to support referral-to-admission process.
• Assist residents and families with Admission Paperwork and Medicare/Medicaid questions.
• Ensure PASRR compliance and participate in MDS/RAI processes.
• Lead/discuss resident goals, plan of care, and follow-up progress.
• Attend Monthly QAPI meetings and daily Stand-Up meetings.
• Coordinate discharge planning with outside resources for safe transitions.

Skills

Communication skills

Professionalism

Education

Bachelor's in Social Work / Human Services

Job description

EDEN EAST Is a portfolio of skilled nursing on the East Coast. As an industry-leading provider of post-acute care, Eden has been dedicated to changing the way healthcare is delivered. We are passionate about elevating and enhancing our employees as they are the core of the care and love we aim for, cultivating a family-like environment to ensure our residents are treated like family.

Edenbrook Greenwood Hill is looking for a Social Service Worker to enrich the lives of our residents.

Responsibilities:

Functioning on behalf of the nursing home residents as assigned, by promoting the general well-being of each resident through the identification of their emotional and psychosocial needs. Will work with staff in developing a means to meet and sustain these needs through interviews, assessments, and the development and execution of a resident-centered care plan.

Duties:

• Provide Social Services oversight completing duties as assigned for the residents
• Work closely with Marketing Director to coordinate referral-to-admission process
• Communicate with insurance companies to obtain prior authorization for admissions; keep record of insurance updates and communicate with departments included in update to ensure it is done timely
• Assist new residents and family members with completion of Admission Paperwork
• Provide information to residents/families in regards to Medicare, Medicaid, and other financial assistance programs available to the resident; assist with completion of Medicaid applications as deemed necessary
• Insure PASRR is completed to state requirements
• Participate in resident assessment - provide background information and social history, as identified in the MDS process, under the RAI manual
• Involve the resident and family members in planning objectives and goals for the resident; develop a written plan of care to work towards meeting identified goals
• Attend and lead Behavior Meetings and monitor Gradual Dose Reductions (GDR) and consent for psychotropic medications according to state regulations
• Complete timely progress notes on each resident
• Have an open-door policy to all residents, family members, and staff to listen to their problems or needs; do effective counseling or referrals to meet their needs
• Report concerns/grievances to the Executive Director and initiate an investigation
• Serve as an advocate for the resident and his/her rights, helping the resident learn assertiveness in communicating their needs, wants, and problems to the appropriate departments and agencies
• Participate in Monthly QAPI Committee meetings.
• Attend Stand-Up meetings daily; care conferences, concerns, etc.
• Initiate and lead the discharge planning process; coordinate with outside resources such as DME, Home Health, Hospice, etc. to ensure a safe transition to home or lower care setting
• Assist in providing in-service education and orientation for employees regarding Resident Rights and social service needs of residents
• All other duties assigned by the Administrator.

Requirements:

• Bachelor's degree in Social Work or a Bachelor's degree in a Human Services field including but not limited to Social Services, Sociology, Special Education, Rehabilitation Counseling, and Psychology.
• 2 years of experience in a skilled nursing facility.
• Able to promote cooperation between social services and other department employees.
• Must be able to be professional over the phone and in person when representing the company.
• Must have excellent communication skills and take pride in his/her performance.
• Ability to write and give clear, concise instructions and remain calm during emergency situation.