Resident Advocate & Social Services Director

Citadel Healthcare; Greenville (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Job summary

Village Green – Greenville, OH is seeking a compassionate Social Services Director to advocate for residents, support families, and coordinate psychosocial care. You will work with an interdisciplinary team to ensure residents feel heard, valued, and at home.

Ideal candidates have experience in social services or healthcare, strong communication skills, and a patient, empathetic approach. Join us to support rights, dignity, and quality of life for seniors in our community.

Qualifications

• Experience in social services, healthcare, long-term care, or a related field preferred
• Strong communication and interpersonal skills
• Compassionate and empathetic approach
• Excellent organizational and problem-solving abilities
• Ability to work effectively with residents, families, and an interdisciplinary team
• Knowledge of long-term care regulations and resident rights is a plus
• Ability to maintain confidentiality and handle sensitive situations professionally

Responsibilities

• Serve as an advocate for residents and help ensure their psychosocial needs are met
• Complete social services assessments and develop individualized care plans
• Provide emotional support and assistance to residents and their families
• Coordinate and participate in care conferences
• Help residents adjust to their new environment and changes in their care needs
• Address resident and family concerns and work toward positive resolutions
• Maintain accurate and timely documentation in accordance with regulatory requirements
• Assist residents and families with discharge planning and community resources
• Collaborate with nursing, activities, therapy, dietary, and other departments as part of the interdisciplinary team
• Support resident rights, dignity, choice, and quality of life
• Participate in facility programs, meetings, and quality improvement initiatives

Skills

Communication skills

Interpersonal skills

Organization

Problem-solving

Confidentiality

Experience in social services

Care coordination

Job description

Village Green – Greenville, OH is seeking a compassionate Social Services Director to advocate for residents, support families, and coordinate psychosocial care. You will work with an interdisciplinary team to ensure residents feel heard, valued, and at home.

Ideal candidates have experience in social services or healthcare, strong communication skills, and a patient, empathetic approach. Join us to support rights, dignity, and quality of life for seniors in our community.