Resident Advocate (Part Time)

DOVE Center; Saint George (UT); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Weekend differential pay

401(k) Match

Accrued PTO

Job summary

The DOVE Center is seeking a Part-time Resident Advocate in St. George, UT. You will help maintain safety and operations of the shelter, answer helpline calls, assist with intake and client support, and provide victim advocacy as needed.

Ideal candidates bring strong communication skills and a willingness to learn. This role offers weekend differential pay, PTO, and a 401(k) match per the organization’s policies.

Qualifications

• Must have strong communication skills and be able to handle sensitive information.
• Bilingual ability is helpful but not required; good interpersonal skills are essential.

Responsibilities

• Maintain security, safety, and upkeep of shelter.
• Provide Shelter coverage on overnight shifts weekly.
• Follow policy and procedures.
• Attend to the overall needs of the in-shelter clients.
• Provide victim advocacy as needed.
• Operate the 24hr hotline and provide crisis advocacy.
• Support client action plan goals.
• Document activities and notes in database and logs.

Skills

Communication skills

Bilingual

Public experience

Education

High school diploma

Job description

JOB TITLE: Resident Advocate

REPORTS TO: Shelter Manager

LOCATION: St. George, UT

HOURS: Part-time, up to 29 hours weekly

PAY: $18.00 hourly

BENEFITS: $2.00 Weekend shift differential pay, 401(k) 3% Match, Accrued PTO. DOVE Center specified Holiday differential time and a half. Benefits are specified by hours worked in policy/procedure manual.

VALUES: Employee will be expected to possess and demonstrate: Continual learner; self-motivator who takes initiative; outstanding attendance and punctuality; exhibit an encouraging and positive attitude; demonstrates an effective use of time, good organizational skills (including the ability to juggle projects and time commitments), and can prioritize crucial job-related tasks; can adjust to changes in normal routine and is open to requests from clients, co-staff, or administration; cooperates with staff, works well with others, provides assistance when needed, can be relied upon by co-workers/management to follow through, volunteers for assignments to enhance the organization, and is respected by his/her peers, subordinates, superiors and/or clients. Employee is also expected to stay current with best practices for providing victim advocacy, which includes a 40-hour victim advocacy training.

RESPONSIBILITIES: The Resident Advocate is responsible to maintain confidentiality, security, safety, and general upkeep of the DOVE House. Attend to the overall needs of the in-shelter clients and answer all helpline and dispatch phone calls; along with assisting intake and exit of clients; and maintain a professional and considerate manner while acting as a Resident Advocate at the DOVE House.

JOB DUTIES:

• Maintain security, safety, and upkeep of shelter
• Provide Shelter coverage on one to two overnight shifts weekly
• Follow policy and procedures
• Attend to the overall needs of the in-shelter clients
• Provide victim advocacy as needed
• Operate the 24hr hotline and provide crisis advocacy
• Support client action plan goals
• Document activities and notes in database and advocate logs

MINIMUM QUALIFICATIONS:

• Clear criminal background check
• Strong communication skills; including phone skills, bilingual helpful
• High school diploma or equivalent
• Two years of experience working with the public

The DOVE Center provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, creed, gender, national origin, age, marital or veteran status, sexual orientation, or the presence of handicaps or disabilities, or any other basis protected by state or federal law.