Bilingual Spanish-Speaking Resident Advocate

DOVE Center; St. George (VT); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

401k 3% match after six months

Accrued PTO

Paid Holidays

Insurance (Medical/HSA, EAP, COBRA, &c

Dental

Vision

Life Insurance

Voluntary Life

Voluntary Short-Term Disability

Bilingual Spanish differential

Job summary

DOVE Center in St. George, VT is seeking a Bilingual Spanish-Speaking Resident Advocate to support in-shelter clients and operate the 24-hour crisis line.

This full-time role reports to the Shelter Manager and includes intake/exit duties, confidentiality and safety responsibilities, and ongoing advocacy training. Starting pay is $19.00 per hour with bilingual differential, weekend differentials, and comprehensive benefits including 401k match after six months, PTO, holidays, and insurance

Qualifications

• Proficient Spanish language skills required.
• High school diploma and two years’ experience interacting with the public.
• Clear criminal background check.
• CPR/First aid within 30 days of hire.

Responsibilities

• Maintain security, safety, and upkeep of shelter.
• Follow policy and procedures.
• Attend to the needs of in-shelter clients.
• Provide victim advocacy as needed.
• Operate the 24hr hotline and provide crisis advocacy.
• Support client action plan goals.
• Document activities and notes in database and advocate logs.
• Provide training for volunteers and new staff advocates, as assigned.

Skills

Spanish proficiency

Communication skills

CPR/First aid

Education

High school diploma

Two years’ experience with the public

Job description

JOB TITLE: Bilingual Spanish-Speaking Resident Advocate
REPORTS TO: Shelter Manager
LOCATION: St. George
HOURS: Full-time (40 hours weekly)
STARTING PAY: $19.00 per hour

BENEFITS: Bilingual Spanish-Speakers receive an additional $1 per hour which is already included in the base pay rate, $2.00 weekend shift differential pay, 401k 3% match after six months of employment, Accrued PTO, Paid Holidays, Premium Pay, Insurance (Medical/HSA, EAP COBRA Qualified, Dental, Vision, Life, Voluntary Life, Voluntary Short-Term Disability)

RESPONSIBILITIES: The resident advocate is responsible to maintain confidentiality, security, safety, and general upkeep of the DOVE House; attend to the overall needs of the in-shelter clients and answer all helpline and dispatch phone calls; along with assisting in-intake and exit of clients; and maintain a professional and considerate manner while acting as a Resident Advocate at the DOVE House. Full-time resident advocates are also tasked with some training assignments, as well. Employee is also expected to stay current with best practices for providing victim advocacy, which includes a 40-hour victim advocacy training.
Full-time bilingual advocates work closely with our Spanish Advocacy Team to create/adapt/activate protocols that ensure timely response to calls, walk-ins, and intakes for all Spanish-speaking survivors at various points of entry; and to support the outreach awareness that is extended to the Spanish-speaking community.

JOB DUTIES

• Maintain security, safety, and upkeep of shelter


• Follow policy and procedures


• Attend to the overall needs of the in-shelter clients


• Provide victim advocacy as needed


• Operate the 24hr hotline and provide crisis advocacy


• Support client action plan goals


• Document activities and notes in database and advocate logs


• Provide training for volunteers and new staff advocates, as assigned

MINIMUM QUALIFICATIONS

• Proficient Spanish language skills required


• High school diploma and two years’ experience working with the public.


• Clear criminal background check


• Two years’ experience working with the public


• Strong communication skills; including phone skills


• CPR/first aid required within 30 days of hire

DOVE Center provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, creed, gender, national origin, age, marital or veteran status, sexual orientation, or the presence of handicaps or disabilities, or any other basis protected by state or federal law.