Resident Advocate Night C

Bay Area Turning Point Inc.; Webster (TX); Presencial; USD 41.000 - 43.000; Jornada completa

Descripción de la vacante

Bay Area Turning Point, Inc. is seeking a Resident Advocate Night C to oversee shelter operations, ensuring safety and service delivery during assigned overnight shifts.

The role involves supporting residents, maintaining records, and coordinating with staff across the Client Services Program. Qualified candidates will have a 4-year degree in a related field, be able to pass background checks, and demonstrate strong communication, crisis intervention, and confidentiality skills essential for

Formación

• Crisis intervention and hotline support experience preferred but not required.
• Ability to maintain confidentiality and document effectively.
• Strong communication and problem-solving skills for residents and staff.
• Willingness to work overnight hours and weekends as needed.

Responsabilidades

• Provide crisis intervention to residents and hotline callers.
• Oversee safety, security, and welfare of residents during shift.
• Orient residents to shelter guidelines and ensure adherence.
• Maintain confidentiality of records and shelter operations.
• Record donations and coordinate storage of supplies.
• Attend shelter and staff meetings and assist with chores.

Conocimientos

Crisis intervention

Safety and welfare

Documentation

Communication

Multi-tasking

Educación

4-year degree in Social Work, Sociology, Psychology, HR or comparable experience

Descripción del empleo

Job Title

Resident Advocate Night C

FLSA Status

Non-Exempt

Department

Client Services Program

Reports to

Shelter Manager B

Pay Rate

$41,000 year/ $19.71 hour

Position Overview

Resident Advocate Night C position oversees the shelter operations including service delivery to residential clients during assigned shifts.

Hours

40 hours weekly, Sunday – Off/Monday & Tuesday – 12 am to 8:30 am/ Wednesday – 1:30 am to 8:30 am/Thursday & Friday – 12:30 am to 8:30 am/Saturday - Off or as necessary to achieve program objectives, tasks, activities, and responsibilities.

Essential Duties and Responsibilities

• Provide crisis intervention assistance to current residents and hotline callers.
• Oversee the safety, security, and general welfare of adults and children utilizing the shelter facility during assigned shift.
• Provide orientation to residents regarding all shelter guidelines and procedures and ensure adherence to those guidelines.
• Maintain confidentiality pertaining to records, residents, and locale of shelter facility.
• Ensure all donations are accepted, recorded, and put away in proper storage areas
• Attend and contribute to shelter and combined staff meetings
• Oversee the cleanliness of the shelter to include checking chores and reassigning as needed
• Document pertinent information in OSNIUM, client files and communication log.
• Submit maintenance requests for equipment and building repairs
• Check call notes and retrieve client messages
• Other duties as assigned

Qualifications

Entry-level position, no additional required

Education and Other Requirements

• Minimum of a 4-year degree in Social Work, Sociology, Psychology, Human Resources, or comparable experience.
• Must pass a criminal background check, motor vehicle report, and reference checks.
• Must have a clean driving record/ have automobile insurance coverage, be insurable.
• No drivers under the age of 21
• No DUI, reckless driving, suspended license violations
• No more than 2 moving violations in a 3-year period for drivers over the age of 25
• No more than 1 moving violation in a 3-year period for drivers ages 21-25
• Provide and maintain proof of personal automobile insurance.
• Ability to lift/carry/move a minimum of 40 lbs. for an extended distance.

Job-Specific Competencies

• Ability to demonstrate communication and problem-solving skills that encourages and empowers residents to seek remedies for positive changes.
• Ability to handle multiple tasks and prioritize changing workload
• Ability to make independent decisions to benefit residents, the shelter facility and the agency.
• Sensitivity regarding the issues of family violence and sexual assault and the ability to remain calm in crises.
• Ability to understand residential programs and the dynamics of communal living.

I have read and understand the essential job functions that have been outlined in the above job description for Bay Area Turning Point, Inc.

Bay Area Turning Point (BATP) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, BATP will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non-job related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation. Opportunity is provided to all employees based on qualifications and job requirements.

NOTE: It is the policy of BATP not to hire applicants who have received services from our agency within the previous 12 month period.