Resident Advocate Evening B

Bay Area Turning Point; Webster (TX); On-site; USD 22,041 - 30,307; Part time

Job summary

Bay Area Turning Point is seeking a Resident Advocate Evening B to provide crisis intervention and direct support to residents of the shelter during assigned shifts. The role focuses on safety, guidelines, confidentiality, and coordination with shelter staff.

Evening shifts cover several days, and successful candidates will complete required background and driving record checks, maintain logs, and contribute to meetings while promoting a respectful, trauma-informed environment for survivors of

Qualifications

• Entry‑level position with a 4‑year degree or equivalent experience.
• Must pass criminal background check, motor vehicle report, and reference checks.
• Must have a clean driving record and be insurable.
• No drivers under the age of 21.
• No DUI, reckless driving, or suspended license violations.
• No more than 2 moving violations in a 3‑year period for drivers over 25.
• No more than 1 moving violation in a 3‑year period for drivers 21‑25.
• Ability to lift/carry/move a minimum of 40 lbs.

Responsibilities

• Provide crisis intervention to residents and hotline callers.
• Provide orientation to residents regarding shelter guidelines and procedures.
• Oversee safety, security, and welfare during shifts.
• Maintain confidentiality of shelter records and residents.
• Ensure donations are recorded and stored properly.
• Attend shelter and staff meetings.
• Oversee shelter cleanliness and assign chores as needed.
• Document information in client files and logs.
• Submit maintenance requests for equipment/building repairs.
• Check call notes and retrieve client messages.
• Perform other duties as assigned.

Skills

Crisis intervention

Communication

Problem solving

Documentation

Confidentiality

Education

Bachelor's degree in Social Work, Sociology, Psychology, or Human Services

Job description

Position Overview

Resident Advocate Evening B is responsible for overseeing and providing direct support to victims of domestic and sexual violence during assigned shifts. Perform related tasks as assigned by the Shelter Manager.

Hours

32 hours weekly: Sunday – 4 pm to 12:30 am, Monday – 4 pm to 12 am, Tuesday – Off, Wednesday – Off, Thursday – 4:30 pm to 12:30 am, Friday – 5 pm to 12:30 am, Saturday – Off or as necessary to achieve program objectives, tasks, activities, and responsibilities.

Essential Duties and Responsibilities

• Provide crisis intervention assistance to current residents and hotline callers.
• Provide orientation to residents regarding all shelter guidelines and procedures and ensure adherence to those guidelines.
• Oversee the safety, security, and general welfare of the residents and the shelter facility during assigned shifts.
• Maintain confidentiality pertaining to the shelter facility's records, residents, and locale.
• Ensure all donations are accepted, recorded, and put away in proper storage areas.
• Attend and contribute to shelter and combined staff meetings.
• Oversee the cleanliness of the shelter, including checking chores and reassigning as needed.
• Document pertinent information in client files and communication log.
• Submit maintenance requests for equipment and building repairs.
• Check call notes and retrieve client messages.
• Other duties as assigned.

Qualifications

• Entry‑level position, no additional required.

Education and Other Requirements

• Minimum 4-year degree in Social Work, Sociology, Psychology, Human Services, or comparable experience.
• Must pass a criminal background check, motor vehicle report, and reference checks.
• Must have a clean driving record, provide proof of automobile insurance coverage, and be insurable.
• No drivers under the age of 21.
• No DUI, reckless driving, or suspended license violations.
• No more than 2 moving violations in a 3-year period for drivers over the age of 25.
• No more than 1 moving violation in a 3-year period for drivers ages 21‑25.
• Ability to lift/carry/move a minimum of 40 lbs. for an extended distance.

Job-Specific Competencies

• Ability to demonstrate communication and problem‑solving skills that encourage and empower residents to seek remedies for positive changes.
• Ability to handle multiple tasks and prioritize changing workload.
• Ability to make independent decisions to benefit residents, the shelter facility and the agency.
• Sensitivity regarding the issues of family violence and sexual assault and the ability to remain calm in crises.
• Ability to understand residential programs and the dynamics of communal living.

Bay Area Turning Point (BATP) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, BATP will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non‑job related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation. Opportunity is provided to all employees based on qualifications and job requirements.