Resident Advocacy & Services Coordinator

Genacross Lutheran Services; Toledo (OH); Sur place; USD 42 000 - 46 000; Plein temps

Avantages offerts par ce poste

Health, dental, and vision insurance

401(k) plan with up to 4% employercon?

Generous PTO

Life insurance and short-term di sabil

Health savings account (HSA)

Employee assistance program (EAP)

Tuition reimbursement and employee-dis

Résumé du poste

Genacross Lutheran Services in Ohio is seeking a Resident Services & Support Coordinator to help residents maintain independence by connecting them with community resources and coordinating supportive services.

You will advocate for residents, conduct annual visits, and collaborate with partners to strengthen access to programs. A degree in Social Work or related field is preferred, with a valid driver’s license and potential LISW/LISW eligibility.

Qualifications

• Bachelor's degree required; degree in Social Work, Human Services, or a related field preferred.
• Valid driver's license required.
• Licensed Social Worker (LSW) or Licensed Independent Social Worker (LISW) preferred.
• Strong communication, organizational, and relationship-building skills.
• Ability to connect individuals with community resources and coordinate multiple services.
• Compassionate, resourceful, and committed to helping individuals maintain their independence.

Responsabilités

• Assess resident needs and connect residents with services, benefits, and community resources.
• Build relationships with residents as a trusted point of contact for questions and support.
• Coordinate supportive services with community organizations and healthcare providers.
• Advocate for residents and help navigate available resources.
• Conduct annual apartment visits to assess needs and identify opportunities for support.
• Collaborate with community partners to improve access to programs and services.
• Coordinate program referrals including Home Choice transitions and PASSPORT documentation.
• Maintain accurate records and reports including assessments and progress notes.
• Monitor resident needs and report significant issues to leadership.
• Support program compliance through monthly reporting, training, and development.

Connaissances

Communication

Organizational skills

Relationship-building

Community resources navigation

Compassionate approach

Formation

Bachelor's degree in Social Work, Human Services, or related field

Description du poste

Genacross Lutheran Services in Ohio is seeking a Resident Services & Support Coordinator to help residents maintain independence by connecting them with community resources and coordinating supportive services.

You will advocate for residents, conduct annual visits, and collaborate with partners to strengthen access to programs. A degree in Social Work or related field is preferred, with a valid driver’s license and potential LISW/LISW eligibility.