Resident Services & Support Coordinator

Genacross Lutheran Services; Toledo (OH); Sur place; USD 42 000 - 46 000; Plein temps

Avantages offerts par ce poste

Health, dental, and vision insurance

401(k) plan with up to 4% employercon?

Generous PTO

Life insurance and short-term di sabil

Health savings account (HSA)

Employee assistance program (EAP)

Tuition reimbursement and employee-dis

Résumé du poste

Genacross Lutheran Services in Ohio is seeking a Resident Services & Support Coordinator to help residents maintain independence by connecting them with community resources and coordinating supportive services.

You will advocate for residents, conduct annual visits, and collaborate with partners to strengthen access to programs. A degree in Social Work or related field is preferred, with a valid driver’s license and potential LISW/LISW eligibility.

Qualifications

• Bachelor's degree required; degree in Social Work, Human Services, or a related field preferred.
• Valid driver's license required.
• Licensed Social Worker (LSW) or Licensed Independent Social Worker (LISW) preferred.
• Strong communication, organizational, and relationship-building skills.
• Ability to connect individuals with community resources and coordinate multiple services.
• Compassionate, resourceful, and committed to helping individuals maintain their independence.

Responsabilités

• Assess resident needs and connect residents with services, benefits, and community resources.
• Build relationships with residents as a trusted point of contact for questions and support.
• Coordinate supportive services with community organizations and healthcare providers.
• Advocate for residents and help navigate available resources.
• Conduct annual apartment visits to assess needs and identify opportunities for support.
• Collaborate with community partners to improve access to programs and services.
• Coordinate program referrals including Home Choice transitions and PASSPORT documentation.
• Maintain accurate records and reports including assessments and progress notes.
• Monitor resident needs and report significant issues to leadership.
• Support program compliance through monthly reporting, training, and development.

Connaissances

Communication

Organizational skills

Relationship-building

Community resources navigation

Compassionate approach

Formation

Bachelor's degree in Social Work, Human Services, or related field

Description du poste

Resident Services & Support Coordinator

Genacross Lutheran Services

Full Time | Day Shift

Pay: $41,600-$45,760/year based on experience

Supporting Genacross Communities

Luther Ridge, Luther Hills, Luther Grove, Covenant Harbor I & II, and Oak Harbor

Join Genacross Lutheran Services as a Resident Services & Support Coordinator, where you'll help residents maintain their independence by connecting them with community resources, coordinating supportive services, and advocating for their needs.

At Genacross Lutheran Services, we've been serving individuals, families, and communities for more than 160 years. As a faith-based nonprofit organization, we're committed to providing compassionate care and meaningful support that enhances quality of life.

What You'll Do as a Resident Services & Support Coordinator

• Support resident independence by assessing individual needs and connecting residents with appropriate services, benefits, and community resources.
• Build meaningful relationships with residents, serving as a trusted point of contact for questions, concerns, and support.
• Coordinate supportive services by working with community organizations, healthcare providers, and local assistance programs.
• Advocate for residents by helping them navigate available resources and address barriers to accessing services.
• Conduct annual apartment visits to assess resident needs, update information, and identify opportunities for additional support.
• Collaborate with community partners to strengthen access to programs and services that promote resident well-being.
• Coordinate program referrals, including assigned Home Choice Program transitions and PASSPORT Certification documentation.
• Maintain accurate records and reports, including resident assessments, progress notes, and required program documentation.
• Monitor resident needs and concerns, communicating significant issues to leadership and following applicable reporting requirements.
• Support program compliance through required monthly reporting, training, and ongoing professional development.

What We're Looking For:

• Bachelor's degree required; degree in Social Work, Human Services, or a related field preferred.
• Valid driver's license required.
• Licensed Social Worker (LSW) or Licensed Independent Social Worker (LISW) preferred.
• Strong communication, organizational, and relationship-building skills.
• Ability to connect individuals with community resources and coordinate multiple services.
• Compassionate, resourceful, and committed to helping individuals maintain their independence.

Why Join Genacross Lutheran Services?

At Genacross, we believe in caring for our team members just as we care for our residents. We offer a supportive work environment, opportunities to grow, and benefits designed to support your well-being.

Benefits Include:

• Health, dental, and vision insurance
• 401(k) plan with up to 4% employer contribution
• Generous paid time off (PTO)
• Life insurance and short-term disability
• Health savings account (HSA)
• Employee assistance program (EAP)
• Tuition reimbursement and employee discounts

Benefits vary based on position, schedule, and eligibility.