Resident Advisor (Part-Time)

dWELL Recovery; New York (NY); On-site; USD 28,000 - 32,000; Part time

Job summary

dWELL Recovery in New York City seeks a Part-Time Resident Advisor to support residents and foster a connected recovery culture. You will assist with daily operations, facilitate programs, and monitor safety, with shifts evenings and weekends.

The role requires strong interpersonal skills, empathy, and reliability in a fast-paced team. Responsibilities include supervision, admissions support, documentation, and maintaining a respectful environment.

Qualifications

• Previous experience in a recovery, mental health, or behavioral health setting is preferred.
• Knowledge of substance use, mental health conditions, and/or peer recovery support.
• Strong interpersonal skills, emotional intelligence, and the ability to build rapport.
• Excellent written and verbal communication skills, with comfort navigating sensitive situations.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Willingness to work evenings, weekends, overnights, and holidays as needed.
• CPR/First Aid certification (or ability to obtain).

Responsibilities

• Foster a safe, supportive, and respectful environment while building rapport with residents and maintaining clear professional boundaries.
• Provide individualized skill-building support to help residents strengthen independence, daily living skills, and overall self-sufficiency.
• Model professionalism, healthy communication, and positive peer behavior while supporting onsite groups, community-building activities, and a connected recovery culture.
• Support daily program structure by assisting with resident schedules, wake-ups, check-ins/check-outs, escorts, pharmacy pickups, appointments, and offsite engagements.
• Track resident participation in clinical, community, and program activities while supporting accountability with chores, routines, and household expectations.
• Support new resident admissions, orientations, and transitions while communicating relevant updates, concerns, and resident needs to program leadership and team members.
• Administer drug screens, BAC testing, room checks, building sweeps, and contraband monitoring in alignment with program protocols.
• Follow medication support procedures, report concerns or non-compliance promptly, and respond calmly to crises using established protocols.
• Complete required resident care documentation, including shift reports, UA reports, chore reports, and other program documentation.
• Conduct regular house walkthroughs to help maintain a clean, organized, safe, and tour-ready environment.
• Support program readiness by maintaining supplies, assisting with apartment resets, room setup, move-ins, and admissions preparation.
• Communicate inventory needs proactively and help track supplies to prevent interruptions in daily operations or programming.
• Adapt to shifting program needs by supporting the team during crises, busy periods, staffing shortages, meetings, trainings, and ongoing professional development.
• Monitor overnight safety and structure by completing room checks, hallway walkthroughs, and resident support in alignment with program protocols.
• Secure resident electronics when indicated and provide wake-up support for residents.

Skills

Recovery/mental health experience

Interpersonal skills

Communication skills

Teamwork

Flexibility

Education

CPR/First Aid certification

Job description

Since 2020, dWELL has been an affirming recovery housing program on a mission to support young adults in their transition to independence through residences and a community-based approach that supports growth and healing. We provide a personalized, foundational, skills-based model that helps young adults pursue their individual life goals. We are looking for a passionate, detail-oriented, and innovative Resident Advisor to join our New York City team and contribute to our goal of making a difference.

dWELL Recovery is seeking a dedicated and compassionate Part-Time Resident Advisor to work the following shift:

1. Shift 1: Monday - Friday from 7pm - 12am
2. Shift 2: Saturday-Sunday from 6p-11p

What You Will Do

Resident Support and Community Engagement

• Foster a safe, supportive, and respectful environment while building rapport with residents and maintaining clear professional boundaries
• Provide individualized skill-building support to help residents strengthen independence, daily living skills, and overall self-sufficiency
• Model professionalism, healthy communication, and positive peer behavior while supporting onsite groups, community-building activities, and a connected recovery culture

Daily Program Operations

• Support daily program structure by assisting with resident schedules, wake-ups, check-ins/check-outs, escorts, pharmacy pickups, appointments, and offsite engagements
• Track resident participation in clinical, community, and program activities while supporting accountability with chores, routines, and household expectations
• Support new resident admissions, orientations, and transitions while communicating relevant updates, concerns, and resident needs to program leadership and team members

Safety, Structure, and Compliance

• Support resident safety and program compliance by administering drug screens, BAC testing, room checks, building sweeps, and contraband monitoring in alignment with program protocols
• Follow medication support procedures, report concerns or non-compliance promptly, and respond calmly to crises using established protocols
• Complete required resident care documentation, including shift reports, UA reports, chore reports, and other program documentation

Facility Readiness and Team Support

• Conduct regular house walkthroughs to help maintain a clean, organized, safe, and tour-ready environment
• Support program readiness by maintaining supplies, assisting with apartment resets, room setup, move-ins, and admissions preparation
• Communicate inventory needs proactively and help track supplies to prevent interruptions in daily operations or programming
• Adapt to shifting program needs by supporting the team during crises, busy periods, staffing shortages, meetings, trainings, and ongoing professional development

Additional Overnight Resident Advisor Responsibilities, When Applicable:

• Monitor overnight safety and structure by completing room checks, hallway walkthroughs, and resident support in alignment with program protocols
• Secure resident electronics when indicated and provide wake-up support for residents

What You Need to Qualify:

• Previous experience in a recovery, mental health, or behavioral health setting is preferred
• Knowledge of substance use, mental health conditions, and/or peer recovery support
• Strong interpersonal skills, emotional intelligence, and the ability to build rapport
• Excellent written and verbal communication skills, with comfort navigating sensitive situations
• Ability to work effectively in a fast-paced, team-oriented environment
• Willingness to work evenings, weekends, overnights, and holidays as needed
• CPR/First Aid certification (or ability to obtain)

Physical Requirements:

• Ability to lift 20–40 lbs occasionally
• Ability to stand, walk, or respond quickly during emergencies
• Ability to walk multiple levels of stairs multiple times daily
• Must be able to complete facility rounds and inspections

Schedule:

• Shift 1: Monday - Friday from 7pm - 12am
• Shift 2: Saturday-Sunday from 6p-11p

Compensation

Hourly rate is $20/hour for standard shifts and $23/hour for overnight shifts

Dwell is an equal opportunity employer. We consider applicants for all positions on the basis of merit, qualifications and business needs, and without regard to race, color, national origin, religion, sex, gender identity, age, disability, alienage or citizenship status, ancestry, marital status, partnership status, creed, sexual and reproductive health decisions, genetic predisposition or carrier status, sexual orientation, uniformed service or veteran status, familial status, status as a victim of domestic violence or any other status or characteristic protected by applicable federal, state or local laws.

Must be able to perform extensive standing, walking, and climbing; to lift up to 50bs. regularly, to transport and stock assigned supplies and materials. Must be able to bend, stoop, and climb to reach materials.