Resident Advisor - Part/Full-time - Tilllamook

Helping Hands Reentry Outreach Centers; Tillamook (OR); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Benefit eligible

Job summary

Helping Hands Reentry Outreach Centers in Tillamook, OR seeks a dedicated Shelter Supervisor to oversee daily shelter activities, ensuring safety and compassionate support for participants. The role involves intakes, referrals, bunk management, and meticulous logging using a web-based system.

The successful candidate will provide crisis intervention as needed, maintain clear documentation, and collaborate with staff to connect participants with local resources.

Qualifications

• Experience with homelessness or vulnerable populations is helpful.
• Understanding of homelessness, chemical dependency, domestic violence and sexual assault issues.
• Ability to work independently and take corrective action when needed.
• Strong written and verbal communication skills.

Responsibilities

• Supervise shelter activities to ensure participant safety.
• Handle shelter intakes, reentry interviews, and after-hours referrals.
• Manage bunk assignments, dorm inspections, and property storage.
• Maintain accurate logs, shift reports, and participant records (manual and web-based).
• Perform urinalysis and breathalyzer testing as needed.
• Attend agency and program staff meetings and participate in crisis intervention.
• Foster a positive, nonjudgmental approach when dealing with difficult situations.

Skills

Crisis intervention

Record keeping

Verbal communication

Computer skills

Tools

Web-based program

Urinalysis testing

Job description

About Helping Hands Reentry Outreach Centers

Helping Hands provides HOPE and CARE through personal, trauma-informed programs to individuals experiencing homelessness.

Our programs are Trauma-Informed, Data-Driven, and Person-Centered.

We take the time to learn each individual's story and help connect them to the appropriate local resources and services to meet their unique needs. We do not duplicate available services; instead, we build strong collaborative partnerships with local programs and foster connections between participants and our community partners.

Position Summary

• Supervise shelter activities to ensure the safety of participants.
• Responsible for shelter intakes, reentry interviews, and after-hours referrals.
• Manage timely bunk assignments, dorm inspections, and property storage.
• Demonstrated ability to work independently. Ability to appropriately assess a situation and take corrective action as necessary.
• Written and verbal communication skills. Good computer skills and phone etiquette.
• Responsible for maintaining accurate logs, shift reports, and participant records, both manually and using a web-based program.
• Perform urinalysis and breathalyzer testing of participants as needed.
• Attend agency and program staff meetings.
• Facilitate problem-solving and provide crisis intervention services to participants as necessary.
• The right individual for this position has a passion for helping others, is nonjudgmental, and is able to deal with difficult situations in positive and constructive ways.
• Experience working with homeless/low-income population helpful.
• Understanding of the issues surrounding homelessness, chemical dependency, domestic violence, and sexual assault.
• Full-time > will consider part-time if there are two interested candidates, benefit eligible, $18.90 per hour

Physical/Mental Requirements

The physical and mental demands described here are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job.

• Hearing and vision adequate for interaction with participants, interaction with staff, and interaction with the general public.
• Work is primarily performed indoors, within an office setting, occasionally accompanied by moderate noise levels and exposure to scents.
• Frequently required to sit/stand at a computer or in a stationary position.
• Frequently operates a computer and other office productivity equipment, such as copy machine, printer, and phone.
• Frequently required to move about within the facility for meetings, office equipment, and daily operations.

Preferred Qualifications

• Direct or Lived Experience with homelessness, addiction, and/or low-income populations.
• Understanding of the issues surrounding homelessness, chemical dependency, domestic violence, and sexual assault

Helping Hands is proud to be an Equal Opportunity Employer