Resident Advisor

The Salvation Army; Wilmington (DE); On-site; USD 19,000 - 22,000; Full time

Job summary

The Salvation Army is hiring a Resident Advisor for the Wilmington Emergency Housing Residence. The role ensures the safety and well-being of residents, assists with immediate needs, and supports smooth shelter operations.

Shifts include 8am–4pm or 4pm–12am, with Saturday/Sunday PT or 4pm–12am weekday options. Qualified applicants will have a high school diploma or GED, strong communication, and the ability to obtain required clearances.

Qualifications

• High school diploma or GED required.
• Ability to work independently and with groups with good judgement and interpersonal skills.
• Good verbal and written communication skills.
• Understanding and appreciation for The Salvation Army mission.
• Ability to obtain clearance under the Biden Act and Child Protection Act.

Responsibilities

• Answer the office phone in a professional, business-like manner.
• Write down messages for residents and place them in mailboxes.
• Walk through each floor for a visual inspection every 45 minutes.
• Attend to and report emergencies as they occur.
• Report suspected or observed child abuse to Program Director.
• Ensure residents sign in and out when entering/leaving.
• Check resident keys in and out at intake.
• Read and maintain a shift log of pertinent activities.
• Maintain mail records and place mail in mail slots.
• Serve meals on posted times (breakfast, lunch, dinner, evening snack).
• Complete the Meal Count form for all participating children.
• Assist with laundry: wash, dry, fold, store.
• Assign residents chores.
• Report emergencies or problems to the Program Director.
• Attend Salvation Army staff meetings as required.

Skills

Interpersonal skills

Verbal communication

Written communication

Judgement

Education

High school diploma or GED

Job description

Overview

TITLE: Resident Advisor DEPARTMENT: Wilmington Emergency Housing ResidenceREPORTS TO: Director of Emergency HousingAVAILABILITY: ImmediateSCHEDULE: Full Time and Part Time Positions Available; 8am to 4pm or 4pm to 12am, Saturdays and Sundays (PT); 4pm to 12am Monday - Friday, evening or weekend meetings scheduled as required

SALARY: $15.00 per hour; Non-Exempt

The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

• Generous paid time off every year that includes: holidays, vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• Most importantly – a job with a good purpose!

Responsibilities

POSITION: The function of the Resident Advisor is to ensure the security and well-being of the residents, assist residents with their immediate needs, and to help ensure the smooth operation of the shelter.

DUTIES:

• Answer the office phone in a professional, business-like manner.
• Write down messages for residents and place them in their mailboxes.
• Walk through each floor of the building for a visual inspection every 45 minutes.
• Attend to and report emergency needs as they occur.
• Report any suspected or observed child abuse to Program Director.
• Ensure that residents sign in and out as they enter/leave the building.
• Check resident keys in and out of the intake office
• Read and maintain a shift log recording all pertinent activities that occur on the shift.
• Keep a record of all resident mail received at the shelter and place mail in mail slots.
• Serve breakfast, lunch, dinner, and evening snack at the posted time
• Complete the Meal Count form for all children who participate in breakfast, dinner and evening snack.
• Assist with laundry - wash, dry, fold and store in linen closet.
• Ensure that residents are assigned chores
• Report all emergencies or problems to the Program Director.
• Attend all Salvation Army Staff meetings as required.

Qualifications

MINIMUM QUALIFICATIONS:

• A high school diploma or GED.
• Must be able to work independently, work well with groups and be able to demonstrate good judgement and interpersonal skills.
• Must demonstrate good verbal and written communication skills.
• Must have an understanding of and appreciation for the Mission of The Salvation Army.
• Candidate must be able to obtain clearance required by the Joseph R. Biden III and the Child Protection Act.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.

The Salvation Army’s Mission StatementThe Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.