Residence Program Supervisor — Lead Care & Compliance (33 PTO)

ACHIEVE; New York (NY); On-site; USD 34,000 - 36,000; Full time

Job summary

ACHIEVE Residence Manager in Greene, NY is seeking an experienced supervisor to oversee daily operations of residential programs, ensuring safety, compliance, and high-quality person-centered services for individuals served. You will lead staff, coordinate schedules, and maintain accurate records and regulatory documentation.

You will participate in interdisciplinary meetings, promote independence and meaningful outcomes, manage trainings and certifications, and communicate with families and

Qualifications

• Associate degree plus 3 years of experience in OPWDD or similar human services.
• Must be physically able to perform required certifications and lift 50 pounds.
• Must possess a valid driver’s license acceptable to the agency’s insurance carrier guidelines.

Responsibilities

• Oversee day-to-day operations of assigned residential programs, ensuring quality care, health and safety, and compliance with OPWDD and agency standards
• Supervise, coach, and evaluate staff (Assistant Residence Managers and Residential Aides), including hiring support, scheduling, payroll approvals, and ongoing performance management
• Develop and maintain staff schedules to ensure appropriate program coverage, including participation in a 24/7 on-call rotation
• Ensure completion, accuracy, and compliance of all program documentation, including Life Plans, ISP/SAP plans, habilitation plans, notes, and billing records
• Lead and participate in interdisciplinary meetings, case conferences, and communication with families, guardians, and service providers
• Promote person-centered practices by supporting independence, choice, and meaningful outcomes for individuals served
• Monitor program compliance, identify and address incidents or safety concerns, and participate in investigations as required
• Ensure staff complete required trainings and maintain certifications (e.g., CPR, First Aid, SCIP), while supporting ongoing professional development
• Maintain effective communication with internal teams, leadership, and community partners to support consistent service delivery

Skills

CPR/First Aid

SCIP

Lift 50 lbs

Education

Associate degree

Job description

ACHIEVE Residence Manager in Greene, NY is seeking an experienced supervisor to oversee daily operations of residential programs, ensuring safety, compliance, and high-quality person-centered services for individuals served. You will lead staff, coordinate schedules, and maintain accurate records and regulatory documentation.

You will participate in interdisciplinary meetings, promote independence and meaningful outcomes, manage trainings and certifications, and communicate with families and