Residence Manager - DD

The New York Foundling; New York (NY); On-site; USD 69,000 - 94,000; Full time

Job summary

The New York Foundling in New York, NY is seeking a Residence Manager to lead multi-site residential programs. You will ensure high-quality person-centered supports, oversee budgeting, staffing, compliance, and training, and partner with nursing and clinical teams to maintain continuity of care.

The role requires a Bachelor’s degree in a related field, 5+ years in residential services with 3+ years in supervision, and a valid multi-state driver’s license.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Human Services, or a related field required.
• 5+ years of progressive residential services experience, with 3+ years in supervision.
• Valid driver's license from NY/NJ/PA/CT with 6 points or less.
• Strong leadership, communication, and organizational skills.
• Commitment to compassionate care and community integration.

Responsibilities

• Provide strategic leadership and oversight to residential staff, coaching and developing employees toward excellence.
• Lead budgeting, incident management and personal allowances in plans to promote growth and independence.
• Daily on-site observations to ensure residences are in working order and DSP competencies are demonstrated.
• Collaborate with nursing, clinical and IDT to ensure continuity of care and address health trends.
• Oversee budget planning and fiscal responsibility to sustain program operations.
• Coordinate staffing levels, training, and Evolv documentation; manage OT and scheduling.
• Build relationships with community partners, advocates, and stakeholders to expand support networks.
• Coordinate with internal teams for processes and action items; respond calmly to incidents.

Skills

Leadership

Communication

Organizational skills

Stakeholder relations

Education

Bachelor’s degree in Social Work, Psychology, Human Services, or a related field

Job description

Overview

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

Responsibilities

Create a supportive and nurturing environment, ensuring high-quality care, and promoting independence and community integration for the persons we support. The Residence Manager is responsible for maintaining the financial, compliance, training and staffing needs of multi-site programming with a designated area.

Core Responsibilities

• Responsible for ensuring the delivery of person-centered supports and services that enhance the quality of life for person-supported. Provide strategic leadership, directive, and oversight to residential staff through coaching, training, developing and retaining employees toward excellence.
• Leads the residence plan (s) for budgeting, incident management and personal allowance in according to all Comprehensive Functional Plans, Life Plans, Behavior support plans and treatment plans that promote personal growth, independence, and community integration as per regulatory agency and NY Foundling
• Daily observation on-site to ensure residence (s) is in working order. Monitor for demonstration of DSP competencies, skills by all employees to ensure ADL, clothing, financial, health needs, behavior management techniques, and emergency procedures
• Collaborate with nursing, clinical and IDT departments to ensure continuity of care. Identify and manage health trends of the individuals by working with DD team to prevent incidents or deterioration of our individuals living space across the residence (s)
• Oversee budget planning, financial operations, and resource allocation to optimize program sustainability and ensure fiscal responsibility.
• Coordinate with the ARM staffing levels to ensure appropriate levels of service is provided. Identify and facilitate training and development of staff. Timely Performance Reviews to ensure employees are productive, accountable, and successful in their positions. Manage OT, Staffing Assignments and documentation in Evolv for all documentation
• Build and maintain positive relationships with community partners, advocates, and stakeholders to enhance support networks, promote inclusive opportunities, and advocate for the rights of persons supported.
• Coordinate with Incident/Fleet/ Centralized Scheduler/HR/Facilites for necessary process, monitor for patterns, and provide feedback for action necessary action items respond effectively to situations, implementing protocols in a calm and efficient manner.

The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Human Services, or a related field required
• 5+ years of progressive experience in residential services, including 3+ year in a supervisory or managerial role within a developmental disabilities or social services agency.
• Valid driver's license from; NY,NJ, PA or CT with 6 points or less.
• Strong leadership, communication, and organizational skills; ability to manage multiple priorities, resolve conflicts, and make sound decisions in a fast-paced environment.
• Dedication to providing compassionate and dignified care for individuals with developmental disabilities, promoting their rights, choices, and independence.
• Strategic thinker with a proactive approach to identifying challenges, implementing solutions, and driving continuous improvement.
• Ability to build effective relationships, work collaboratively with diverse stakeholders, and advocate for inclusive practices and community integration.

Education Required

Bachelor’s Degree from a U.S. accredited educational institution or Credential Evaluation for a non-U.S. educational institution

Recruitment Tagline

Hiring Impact, Changing Lives Together

Salary Range

$81,587.52/Annual